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Coordinator, Insurance

wyndhamhotels.com Logo

Ramada Hotel in Grassland

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Location:
United States , Parsippany

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

26.96 - 44.94 USD / Hour
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Job Description:

The Compliance Coordinator, Insurance, will assist in protecting the interest of Wyndham Hotels and Resorts and its brands. Team member will be responsible for managing and overseeing all aspects of insurance-related activities within the organization for our 9k+ franchised and/or managed locations. This includes verifying and processing insurance certificates, communicating with insurance brokers/providers, and ensuring compliance with all relevant franchise agreement requirements. The successful candidate will play a crucial role in maintaining accurate records, resolving insurance-related issues, and supporting the overall efficiency of our insurance processes.

Job Responsibility:

  • Responsible for obtaining, reviewing, maintaining insurance certificates in accordance with brand standards and franchise agreements
  • Coordination and execution of mass communications and delivery of notices pertaining to the annual renewal submissions and any related deficiencies
  • Effective communication of required revisions to policies when necessary to meet franchise agreement requirements
  • Escalate, monitor, track unresolved deficiencies to internal stakeholders
  • Independently administer the insurance administration inbox, drafting and coordinating responses
  • Organize and archive insurance records in accordance with company policies and legal requirements
  • As needed, assist in obtaining, reviewing, and approving insurance certificates pertaining to hotel integration and relicensing transactions
  • Act as the main point of contact between our organization, insurance brokers/providers, and franchisees
  • Communicate effectively with internal stakeholders to provide information on insurance matters
  • Including the execution and delivery of monthly reporting to operational team members to drive compliance
  • Address inquiries and concerns related to insurance coverage
  • Develop and deliver monthly reporting on execution of mass communications/notices
  • Collaborate with manager on system/technology enhancements
  • Investigate and resolve insurance-related issues and discrepancies
  • Collaborate with risk management to resolve any insurance-related challenges, as needed

Requirements:

  • College Degree (BA, BS), preferred
  • 1-3 years administration experience in insurance and/or franchised service industry
  • Strong understanding of insurance requirements, policies and procedures
  • Excellent communication and interpersonal skills
  • Experience working in a large matrix organization and a cross-functional team environment
  • Detail-oriented with strong organizational skills, able to self-manage all tasks and deadlines, assign priority to tasks, and work within tight and changing deadlines
  • Excellent written and verbal communication skills
  • Proven ability to manage and prioritize a significant volume of tasks on a daily basis
  • Must demonstrate persistence and timely, diligent follow-up in all communications
  • Advanced working knowledge of MS Office and related insurance systems, with a focus on Excel based reporting
  • Ability to work independently and collaboratively with both internal and external stakeholders
  • Problem-solving skills and a proactive approach to addressing insurance-related challenges
What we offer:
  • Health insurance with HSA and FSA options
  • Dental insurance
  • Vision insurance
  • Life/AD&D insurance
  • Short- and Long-Term Disability coverage
  • 401(k) with generous company match
  • Vacation time- Accrue 1.615 hours of paid vacation per week
  • Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit
  • Paid sick leave accrued as state and local laws require
  • Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time
  • Incentive payment pursuant to the Annual Incentive Plan with a 5% annual target

Additional Information:

Job Posted:
January 07, 2026

Expiration:
February 28, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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