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The Import Export Team plays a crucial role in ensuring our merchandise and non-merchandise arrive safely and efficiently while adhering to all federal regulations of import/export. Our goal is to deliver our merchandise to the Distribution Center as timely as possible in partnership with external and internal clients. Our team is diverse in knowledge, skills and policies in order to support the ever-growing business. This is a temporary-to-permanent position, with the opportunity to transition to full-time employment based on performance and business needs. As a Temporary Import/Export Coordinator, you play an integral role in ensuring day-to-day compliance with all United States import and export laws and regulations. In this role, you support and facilitate shipments to and from the United States, ensuring accuracy and efficiency at every step. You are responsible for delivering superior customer service to both internal and external clients while demonstrating a strong commitment to Hermès culture, policies, and procedures. After the sale, you create the required documentation and coordinate shipments with HOP Freight Forwarders. You log and maintain records of all import/export shipments and related documentation in shared files to enable effective tracking and tracing. While your primary focus will be within one division, you will also cross-train and provide assistance to other divisions as needed, contributing to a collaborative and well-rounded team environment. This position is based onsite in our Dayton, NJ Distribution & Service Center.
Job Responsibility
Responsible for preparation of required export shipment documentation for all outbound After Sales shipments
Works closely with the Customer Service Department in order to facilitate the After Sales process and maintain appropriate time frames
Coordinate After Sales shipments with Freight Forwarders and Couriers to ensure compliance with US Customs regulations
Process CITES and Fish & Wildlife shipments
Locate and provide required Fish & Wildlife documentation to Freight Forwarders for all Fish & Wildlife shipments to include After Sales and exceptional international shipping
Provide completed CITES documentation to the Transportation Department in France for submissions to the French Ministry
Provide timely status updates for all shipments and report any and all issues which could impact delivery
File entry documentation received from Hermès of Paris brokers in accordance with US Customs requirements
Provide concise tracking reports to management
Participate in compliance training topics as direct by management
All other duties as assigned by supervisor
This position may require overtime and flexible schedule to meet the needs of the business, including extended holiday hours during designated periods throughout the year
Requirements
Minimum of 2 or 3 years of experience, including hands-on internship, in freight forwarding, transport and/or logistics
Certifications in Supply Chain, Dangerous goods preferred
Excel knowledge (V-lookups, Pivot tables is a must)
Knowledge in air and ocean operations and documentation including ISF, TSCA, Lacey Act
Knowledge of incoterm
Able to calculate dimensional weight
Lifting requirements - ability to lift up to 50 lbs. following properly safety procedures
Clear and courteous communication
Accountability, accuracy, and attention to detail
Solid understanding of budgeting and ability to exercise appropriate judgement
High level of attention to detail
Proven excellence at meeting long and short-term deadlines
Solid knowledge of Microsoft Office & PowerPoint
Strong written, verbal and presentation skills
Nice to have
Certifications in Supply Chain, Dangerous goods preferred
What we offer
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more