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Coordinator, DTC Content Ops, EMEA

disney.com Logo

Disney

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Location:
United Kingdom , London

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Working in dedicated team, this role is responsible for managing the delivery of high quality, value-for-money TV, and Feature materials to Disney’s Direct to Consumer platforms, primarily Disney Plus. Working on all D+ content including D+ EMEA Originals, EMEA Acquisitions and Disney branded content. Working with internal stakeholders and external vendors and in line with department standards, strong communication, the ability to multi-task, manage high volume and remain calm under pressure is essential. In addition, excellent customer focus and communication skills are key.

Job Responsibility:

  • Managing the delivery of high quality, value-for-money TV, and Feature materials to Disney’s Direct to Consumer platforms, primarily Disney Plus
  • Working on all D+ content including D+ EMEA Originals, EMEA Acquisitions and Disney branded content
  • Working with internal stakeholders and external vendors and in line with department standards
  • Asset Preparation Responsibilities
  • Raise accurate and timely orders to commission the creation and delivery of audio, video, art & metadata, for specific titles across multiple languages
  • Work with third-party vendors to agree delivery schedules
  • Track the completion of projects using reporting tools
  • Work with third part licensors / Postproduction companies to track the timely delivery of content into Disney to required technical specification
  • Update and maintain records to reflect current delivery status of materials and specifications
  • Ensure stakeholders and business partners are kept fully informed of any issues that might impact material delivery timelines
  • Liaise with internal colleagues to ensure that localised assets are ordered and production schedules meet agreed delivery timelines
  • Research Disney inventory systems to establish available elements and request asset movements as required
  • Raise accurate and timely purchase/work orders, resolve invoice queries
  • Action QC failures, rejections and recall notifications and update/replace materials as required
  • Management of workflow and tasks to be undertaken within agreed SLA timelines
  • Attend and contribute to Team, vendor meetings, and applicable stakeholder meetings
  • Work effectively with departmental colleagues and cross-functionally with other members of studio operations
  • Work with TWDC Accounts Payable to resolve Vendor billing issues
  • Develop and maintain strong working relationships with internal and external parties
  • Maintain a strong awareness of technical developments in the digital media space
  • Adhere to defined agreed business processes, taking opportunities to improve
  • Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics
  • Provide training for colleagues as required
  • Participate in systems testing and contribute suggestions for workflow and systems improvement
  • Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme

Requirements:

  • Experience in TV or Non Linear Distribution/Post Production required
  • Experience of high and ultra-high-definition technology, new media and electronic file delivery an advantage
  • Experience of Mastering QC analysis and corrective recommendations an advantage
  • Project management skills and experience essential
  • Working knowledge of Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable
  • Good knowledge of SAP a great advantage
  • Stays current on business issues, industry trends, and technological advances
  • Interacts well with people who have different backgrounds and work styles
  • Excellent communication and interpersonal skills
  • Listens and asks questions to ensure understanding
  • Conveys relevant information in a candid and timely manner
  • Uses technology to facilitate better results
  • Keeps commitments
  • Ability to prioritise
  • Demonstrates flexibility in response to changes
  • Remains productive despite uncertainty
  • Earns the trust and respect of colleagues, partners and customers
  • Treats others with respect
  • Supports productivity and morale of the team

Nice to have:

  • Experience of high and ultra-high-definition technology, new media and electronic file delivery
  • Experience of Mastering QC analysis and corrective recommendations
  • Good knowledge of SAP
What we offer:
  • 25 days annual leave
  • Private medical insurance & dental care
  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
  • Disney+ Subscription
  • Excellent parental and guardian leave
  • Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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