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The Coordinator Corporate Travel is responsible for assisting in the administration of the Travel and Expense Management platform at the system level. This position provides the administrative support necessary to facilitate a seamless end-to-end travel experience for the CHRISTUS Health travel population and its’ affiliated entities. It requires a high degree of professionalism and frequent interaction with associates and leaders from all levels of the organization. The Travel and Expense Coordinator has exposure to sensitive and confidential information and must be able to exercise the use of tact, diplomacy, discretion and judgment
Job Responsibility:
Research, respond and resolve associate inquires including but not limited to travel reservations, expense reports, and purchasing cards
Service travelers through various mediums including email, phone, newsletters, partner websites, etc.
Work closely with all travel team members and third-party vendors to alert and troubleshoot any reported issues with people/processes/systems
Serve as a SME regarding travel and expense providing the necessary training to new and existing associate as needed
Monitor compliance with program guidelines ensuring that risks are managed, and controls are implemented as necessary for sustained and scalable program performance
Enforce policy provisions by engaging users, making recommendations to strengthen audit rules, identifying patterns of travel and/or reporting behaviors requiring escalation to leadership
Manage the cardholders platform as the Corporate Card Administrator
Support the System Director of Internal Controls and Disbursements with other administrative functions and special projects
Take the necessary action to remain knowledgeable regarding the Travel and Expense Industry best practices for performance optimization
Assist with monthly Expense Report Reconciliation and reporting process as needed in collaboration with Travel Program Manager
Compile/Analyze ad hoc expense reporting data as needed to track and monitor trends of program adoption and utilization