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In a High Reliability Organization, the Coordinator, Clinical Risk Management (CCRM) is responsible for coordinating and acquiring data from source systems specific to clinical risk management and patient safety. Daily, they will analyze clinical risk management data, conduct root cause analysis as needed, provide safety program education, and comply with all applicable accrediting and regulatory agencies with the objective of minimizing harm and promoting patient safety. The Coordinator coordinates the collection of aggregate data from unexpected events and liability claims to assess risk and liability potential and support the development of strategic risk reduction initiatives to prevent and/or reduce risk to the organization's patients, visitors, members and Associates. This position provides clinical support to the leader in Clinical Risk Management of the facility. This individual will demonstrate their expertise in clinical risk management and performance improvement through the maintenance of safety initiatives to support zero harm. This role is expected to apply clinical knowledge and analytical skills to assist the clinical management leadership to implement improvement strategies and change with a strong focus on improving patient safety
Job Responsibility
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Conducts system analyses to identify patterns that could result in safety and compensable events
Assists the ministry in supporting programs to mitigate risk of safety events using HRO Principles and Universal Skills to promote the reduction of errors
Performs investigative activities, including but not limited to RCAs, witness interviews and reporting
Works closely with the System Legal Claims team to timely report events, obtain assistance in investigations, and assist in potential or ongoing litigation
Supports the leadership with performance improvement activities based on the safety risks
Communicates effectively to different audiences
Proficient in computer skills using EXCEL, PowerPoint, MSOffice, and Flowchart tools
Knowledgeable on High Reliability Principles and PDSA methodology
Knowledge of process improvement practices pertaining to risk management pertaining to a healthcare setting
Requirements
Bachelor's degree preferred
3 years of healthcare experience
1 year of clinical risk management or patient safety experience preferred