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Assists bed control department by facilitating patient transfers to Tucson Medical Center or other area hospitals, ensuring timely admission for patients to receive essential care.
Job Responsibility
Assists bed control department by facilitating patient transfers to Tucson Medical Center or other area hospitals, ensuring timely admission for patients to receive essential care
Identify and discuss direct admissions with bed control team and assist in coordinating patient transportation to Tucson Medical Center
Facilitating patient placement at an external health facility should Tucson Medical Center not have the capacity or capability to provide care requested from referring partnering hospital
Collaborate with bed control team to ensure support/assistance for all bed control RNs and their assigned patient caseloads
Collaborate with admitting department and utilization teams to process and transfer admissions to Tucson Medical Center
Participate in creation of standard work for standardization or regulatory processes
Track admission and discharges on high volume days and weekends
Upon request of manager, track delays in patient bed assignments
Provides communication and updates to RN, Physician or other providers related to changes in arrangements made or patients’ condition
Accurately records information in the patient record, documents vital signs and procedures completed
Attends department meetings and educational sessions
Uses problem solving skills and provides effective communication with patients, patient families, health care providers and ancillary departments within the organization to provide quality patient care
Operates a personal computer, calculator, FAX machine, copy machine or related office machinery in performing assigned duties
Exhibits excellence in customer service through appropriate attitude and interaction with all customers and coworkers
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards
Performs related duties as assigned
Requirements
High school diploma or general education degree (GED), or an equivalent combination of relevant education and experience
Two (2) years of related healthcare experience required
Strong organizational and communication skills
Ability to work collaboratively in a fast-paced environment
Proficient in relevant computer applications and data entry
Skill in the use of computer applications such as Microsoft Office: Outlook, Word, EXCEL, and TEAMs
Ability to critically analyze data reports and develop appropriate action plans
Knowledge of patient care protocols and practices
Knowledge of general patient care practice, methods and regulations
Knowledge of patient privacy regulations
Ability to complete routine reports and correspondence
Ability to listen and accurately interpret others’ communication or instructions to take appropriate action
Ability to speak and communicate effectively
Skill in communicating in a clear and concise manner with staff involved in patient care
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Nice to have
Quality metrics and data analysis experience preferred
Emergency Medical Technician–Basic (EMT-B) or higher with state licensure or state certification preferred