Coordinator Ambulatory Quality Management Job at CHRISTUS Health (Irving)

Program Manager Ambulatory Regulatory and Accreditation

In a High Reliability Organization, the Program Manager Regulatory and Accredita...

Location

United States , Alamogordo

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor's Degree of Science in Nursing, or other clinical degree specialties required
Master's degree preferred
Five years of healthcare experience required
Three years of quality management experience required
Certified Professional in Healthcare Quality (CPHQ) is required at or within 1 year of hire
Must communicate effectively to different audiences
Must be proficient in computer skills using EXCEL, PowerPoint, MSOffice, and Flowchart tools
Knowledgeable on High Reliability Principles, HRO Universal Skills, HRO Reliability Science preferred
Must have knowledge of PDSA methodology
Quality Leadership and Integration- Advance the organization's commitment to healthcare quality through collaboration, learning opportunities, and communication. Lead the integration of quality into the fabric of the organization through a coordinated infrastructure to achieve organizational objectives. Domain Level: Advanced

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Provides support to leadership under the direction of the Director for Ambulatory Quality Management
Manages system-wide processes for evaluating, monitoring, and improving compliance with internal and external requirements
Uses HRO Principles, Universal Skills, and Reliability Science to facilitate the system's standardized processes to prepare for, participate in, and follow up on regulatory, accreditation, and certification surveys and activities
Serves as a liaison to leadership in quality and clinical risk management to implement change
Provides guidance on how to facilitate the corrective action plans developed by leaders from the areas that were cited
Provides coaching of members of the leadership team on regulatory preparedness
Supports the policy, procedure, and document governance that guides safe, evidence-based practice of patient care
Works on performance improvement projects as directed by the Director Ambulatory Quality Management
Knowledgeable on accreditation agencies such as the CMS

Fulltime

Manager Quality Patient Safety

Assists in the design, planning, implementation and coordination of Quality Mana...

Location

United States , Santa Cruz

Salary:

59.74 - 88.86 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelor's degree in a healthcare-related field or five (5) years of related job or industry experience in lieu of degree
Minimum of three (3) years of progressive management responsibility in an acute care setting, one (1) of which is related to managing an organization’s Quality Improvement Program including quality improvement methodology and data analysis
Minimum of three (3) years of risk management, patient safety and/or other related professional experience
Experience developing and implementing clinical, service and operational process improvement initiatives
Minimum of two (2) years of clinical, patient care experience or equivalent
Current state license in a clinical field
5 (five) years’ experience in Quality Management can be used in lieu of state license
Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within 2 years of employment is required
Knowledge and expertise in specific performance improvement/CQI methodologies (e.g. Six Sigma, LEAN)
Current knowledge of data reporting and regulatory requirements for acute and ambulatory care services (e.g. state, federal, local regulations

Job Responsibility

Assists in the design, planning, implementation and coordination of Quality Management, Patient Safety and Performance Improvement activities for the assigned hospital(s) and medical staff departments, committees, divisions, service lines and functions
Proactively coordinates and facilitates performance improvement teams to support key initiatives, including but not limited to, activities focused on clinical quality improvement
Participates in an integral role to ensure compliance with CMS HIQRP/HOQRP, TJC, Leapfrog, etc., data collection and reporting of process and outcome measures
Maintains current knowledge of accreditation and licensing requirements and must be a resource to staff on these regulations in order to improve management of outcomes and ensure compliance
Assists with regulatory readiness and survey preparation activities including mock survey tracers
Provides consultation and assists physicians, ancillary and nursing departments with regulatory compliance issues
Supports implementation of regulatory initiatives
Oversees the events reporting process, root cause analysis, and event investigation/review
Supports and encourages harm reporting throughout the organization through a non-punitive just event reporting system
Participates in system office initiatives and programs to mitigate risks identified at other hospitals, resulting in reduced costs, adverse patient outcomes and ultimately safer patient practices/care

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Rn, care manager

This position manages clinical aspects of patient centered care including manage...

Location

United States of America , Rochester

Salary:

76398.00 - 99320.00 USD / Year

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor's degree in Nursing or health related field and 3 years of relevant experience required
Or equivalent combination of education and experience
Ambulatory care experience in community health, care management, disease management, quality improvement and/or management experience preferred
RN - Registered Nurse - State Licensure and/or Compact State Licensure upon hire required

Job Responsibility

Coordinates medical care of patients identified as high risk by health risk assessment/appraisal or by physician clinical determination
Assumes coordination role at the point of service through targeted outreach and follow-up
Assists in developing and implementing care plans for medically complex patients
Identifies barriers to a successful care management path
Identifies patient groups with chronic diseases
Assists in developing and implementing population-based strategies to close gaps in medical care
Identifies resources for patient self-management skills
Coordinates use of clinical and ancillary resources within and outside of the health system to achieve treatment goals specified in the patient care plan
Participates in program development by assisting with planning short-range and long-range program goals for chronic disease management
Assists with the development of current evidence based protocols, policies, work flow/flow sheets, guidelines, etc. related to the provision of care within the medical home model

Fulltime

Social Services Manager

Under the direction of the Director of Care Coordination, the Manager of Social ...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

3-5 Years Leadership Experience
Master of Social Work (required)
Doctorate of Arts/Science (preferred)
Driver's License - DMV

Job Responsibility

The Manager leads, mentors, educates and provides guidance to the team while working closely with other stakeholders to support the overall care coordination strategy while meeting its goals and objectives of Value Based Population Health
The Manager works closely with BPP leadership, collaborating with the nursing Manager of Ambulatory Care Coordination, the Manager of Operations of the commercial plans, the clinical educator, and the quality specialist to develop strategies and implement best practices and workflows that support BPP contractual arrangements for both socially and medically complex patients within our contracts
The manager also collaborates with community partners and Social Responsibility with a shared goal of connecting patients to appropriate resources.

Fulltime

Patient Safety Coordinator

Patient Safety Coordinator for Atrium Health, a remote full-time day position. T...

Location

United States

Salary:

35.50 - 53.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree required
Master's Degree preferred
RN or other clinical licensure preferred
certification in health care quality, patient safety or related accreditation entity preferred, required within 1 year of employment
5-7 years experience in healthcare or directly related field
2-4 years leadership experience preferred
Knowledge of Lean Concepts preferred
Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred
Previous experience or knowledge of TJC preferred
PMP Certification preferred

Job Responsibility

Expertly facilitate patient safety improvement efforts and coaches other facilities and teammates in the development of performance improvement capabilities with emphasis on process redesign and measurement
provides direction to the department and facility leadership in the planning of a systematic, organization-wide approach to continuous quality improvement
Serves as a team leader, preceptor, mentor and coach to patient safety teammates, as well as a System expert for patient safety training and new initiatives
assists leadership with review of patient safety coordinator work product and makes recommendations for teammates' performance appraisal
Prepares Quality reports, scorecards and presentations
Coordinates department and facility patient safety meetings, analyzes trends of performance metrics, identifies opportunities for improvement, develops action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity
reassesses approach to maximize success
Organizes and coordinates the annual facility leadership conference, resulting in the review, analysis and development of the Patient Safety Plan
Conducts leading practice research and shares implementation results across the System to hardwire best practices
Provides education and training on patient safety initiatives, including project management, process redesign, rapid design and measurement

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Ambulatory nursing supervisor-- Heart Rhythm Management; Device

Under the supervision of the Dir of Nursing - Ambulatory and Nurse Manager - Amb...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

Bachelor Degree Nursing
2 or more years of RN experience
1 or more years of Ambulatory experience
Demonstrated leadership, communication and interpersonal skills
Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing Must have current active multistate state Register Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live
Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) upon Hire
Advanced Cardiac Life Support (ACLS) - American Heart Association (AHA) upon Hire

Job Responsibility

Maintains current knowledge of and ensures compliance with all regulatory and professional standards of care
Assists the Ambulatory Clinic Manager in daily clinical and operational aspects of the clinic including staff scheduling and monitoring of provider clinic schedules to ensure effective resource management and quality improvement through monitoring of clinic key performance indicators
Assists with urgent EP referrals and work in appointments
Collaborates with the Ambulatory Clinic Manager, Senior Administrator/Director, and Physician leadership to establish patient care standards and evaluates staff compliance
Serves as a mentor for excellence in clinical practice and patient and employee satisfaction
Maintains a safe and caring environment for patients that is conducive to positive health teaching and maintenance, meeting patient and family expectations for care while implementing mechanisms to ensure culturally specific care
Responds to patient and family concerns or complaints with sensitivity and compassion in a timely fashion
Uses findings from patient and staff satisfaction surveys, complaints, and patient safety events/root cause analysis to plan and improve patient care using active mentoring and performance management strategies including MDI (monitoring daily improvement) boards
Assists with hiring, education and performance evaluation of the staff
Guide staff through prolonged orientation (6 months - 1 year) with frequent check-ins and knowledge assessments

Fulltime

Nurse Navigator-Spine Surgery

The nurse navigator is a licensed registered professional nurse who is a clinica...

Location

United States , Olathe

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

Bachelor Degree Nursing
3 or more years of nursing experience
1 or more years of case management, ambulatory care coordination, or other related experience relevant to the specific patient population navigating
Licensed Registered Nurse (LRN) - Single State - State Board of Nursing Registered Nurse in State of Kansas
Must have current active multistate state Register Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live
Staff hired prior to 2/1/2024 are required to obtain a multistate state RN license from the state in which they live at the time of their next RN license renewal by 3/31/2026
Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) within 14 days
Basic computer skill set for data entry and EMR usage

Job Responsibility

Assess needs for new patients referred to a specialist prior to their first visit to identify the need for support services or other resources
Demonstrates thorough documentation of patient assessment and interventions completed in the electronic medical record
Refer new patients to the specialty program’s supportive services based on the navigation needs assessment
Provide educational and emotional support throughout the intake and treatment planning process, and then remain a resource for the patient throughout their course of care
Ensure new patients are scheduled with the appropriate multidisciplinary provider, at the appropriate location, in the appropriate time frame
Collaborate with intake scheduler to ensure necessary medical information is complete and available for the patient’s first appointment, including imaging and pathology slides, if applicable
Assist in coordinating needed diagnostic studies prior to first visit, when possible, to expedite the start of treatment
Develop relationships with referring physicians and ensure follow up and treatment plan is communicated
Complete intake logs and report monthly to program manager for outcome metric reporting
Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills

Fulltime

Clinical Case Manager Behavioral Health - Field

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Chicago

Salary:

66575.00 - 142576.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Must reside in/near Cook County IL
Applicable zip codes are 60623, 60624, 60644, or 60804, and be able to travel up to 50-75% of the time within Cook County and surrounding counties for in-person case management activities as needed
3–5 years direct, post-master’s clinical practice (e.g., hospital, ambulatory, outpatient, community)
2–3 years care management, discharge planning, and/or home health care coordination
Proficiency navigating multiple systems, documentation platforms/EMR, and Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams)
able to learn new tools quickly and navigate multiple systems efficiently
Proven remote/independent work skills with virtual collaboration tools
excellent communication, organizational, and interpersonal abilities
Solid analytical/problem-solving skills
effective case presentation and collaboration with interdisciplinary teams

Job Responsibility

Deliver person-centered case management through assessment, planning, care coordination, advocacy, and evaluation to achieve quality, cost-effective outcomes
Collaborate with members, caregivers, providers, and community partners to address the full continuum of care and social determinants of health
Conduct telephonic and in-person outreach within the geographic area of the required location
Support transitions of care
Comprehensive biopsychosocial assessments
Individualized care plan development
Transitions-of-care support
Provider and community coordination
Crisis response/intervention and follow-up
Application of clinical criteria and guidelines

Fulltime

Coordinator Ambulatory Quality Management

CHRISTUS Health

Location:
United States , Irving

Category:
Nursing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 16, 2026

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