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Coordinator 2, Product Sales Support & Analysis

United States, Royal Oak, Michigan, Plymouth, Michigan, Indianapolis, Indiana · Job Posted May 05, 2026
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Job Description

Responsible for the facilitation of Business Class customer orders from order submission through installation. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Responsibility

  • Facilitation of Business Class customer orders from order submission through installation
  • Ensure contracts meet all submission criteria and compliance requirements and approve or reject contracts as appropriate
  • Review contract and validate services with customer to ensure accuracy
  • Serve as primary interface with identified customer IT/technical personnel/vendor/VAR
  • Navigate through multiple systems to build, track and monitor orders
  • Interface with various levels of sales, operations, engineering and other functional groups to ensure order flows appropriately
  • Meet scorecard productivity/quality metrics
  • Work on projects as assigned
  • Lead huddles with teams as assigned
  • Regular, consistent and punctual attendance
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
  • Other duties and responsibilities as assigned

Requirements

  • High School Diploma / GED
  • 2-5 Years relevant work experience
  • Proficiency with CSG

Nice to have

Proficiency with CSG

What we offer

  • Medical, prescription, vision, and dental insurance for eligible employees
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks and discounts, including tuition assistance, commuter benefits and more

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