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Responsible for the facilitation of Business Class customer orders from order submission through installation. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Responsibility:
Facilitation of Business Class customer orders from order submission through installation
Ensure contracts meet all submission criteria and compliance requirements and approve or reject contracts as appropriate
Review contract and validate services with customer to ensure accuracy
Serve as primary interface with identified customer IT/technical personnel/vendor/VAR
Navigate through multiple systems to build, track and monitor orders
Interface with various levels of sales, operations, engineering and other functional groups to ensure order flows appropriately
Meet scorecard productivity/quality metrics
Work on projects as assigned
Lead huddles with teams as assigned
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Requirements:
High School Diploma / GED
2-5 Years relevant work experience
Proficiency with CSG
Nice to have:
Proficiency with CSG
What we offer:
Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks and discounts, including tuition assistance, commuter benefits and more