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Join a team that makes a real difference in patients' lives by helping resolve complex insurance billing and coordination of benefits issues. We're seeking a detail-oriented problem solver with insurance follow-up, denials, and customer service experience who thrives on investigating claims, collaborating with patients and payers, and driving successful claim resolutions. If you're curious, analytical, and passionate about advocating for patients, this fully remote opportunity could be the perfect fit.
Job Responsibility
Oversee the Coordination of Benefits Denial Team
Act as liaison between patients and insurance companies
Handle high-volume communication: letters, text messages, and three-way calls
Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims
Requirements
Strong background in insurance billing and denials, HIPAA compliance, and patient interaction, EPIC experience
Minimum 2 years of experience
ability to push back on insurance companies effectively
Excellent problem-solving and communication skills
What we offer
Medical, vision, dental, and life and disability insurance