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Coordination of Benefits Specialist

United States, Little Rock · Job Posted June 16, 2026
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Job Description

Join a team that makes a real difference in patients' lives by helping resolve complex insurance billing and coordination of benefits issues. We're seeking a detail-oriented problem solver with insurance follow-up, denials, and customer service experience who thrives on investigating claims, collaborating with patients and payers, and driving successful claim resolutions. If you're curious, analytical, and passionate about advocating for patients, this fully remote opportunity could be the perfect fit.

Job Responsibility

  • Oversee the Coordination of Benefits Denial Team
  • Act as liaison between patients and insurance companies
  • Handle high-volume communication: letters, text messages, and three-way calls
  • Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims

Requirements

  • Strong background in insurance billing and denials, HIPAA compliance, and patient interaction, EPIC experience
  • Minimum 2 years of experience
  • ability to push back on insurance companies effectively
  • Excellent problem-solving and communication skills

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan

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