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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Coord-Housekeeping

Japan, Tokyo · Job Posted April 12, 2026
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Job Description

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

Job Responsibility

  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
  • Assist Housekeeping management in managing daily activities
  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
  • Document and resolve issues with discrepant rooms with the Front Desk
  • Prepare and distribute room assignments to Housekeeping staff
  • Record, monitor, and update list of 'Do Not Disturb' rooms
  • Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list
  • Complete required Housekeeping paperwork.

Requirements

  • Professional Business level Japanese proficiency or Native level Japanese proficiency
  • Experience in hotel industry is preferred
  • At least 1 year of relevant experience
  • Commitment, punctuality, good communication skills
  • Applicants residing overseas must already possess a valid work visa.
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