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Marriott Bonvoy · Hospitality and Tourism

Coord-Housekeeping

Japan, Tokyo · Job Posted April 12, 2026

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Job Description

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

Job Responsibility

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare and distribute room assignments to Housekeeping staff
Record, monitor, and update list of 'Do Not Disturb' rooms
Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list
Complete required Housekeeping paperwork.

Requirements

Professional Business level Japanese proficiency or Native level Japanese proficiency
Experience in hotel industry is preferred
At least 1 year of relevant experience
Commitment, punctuality, good communication skills
Applicants residing overseas must already possess a valid work visa.

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Tokyo

Coord-Housekeeping

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