Coo / Head Of Operations Job at OMNIC (Warsaw)

Head of Care Operations & Quality

Head of Care Operations & Quality at Avanti Homecare, a family-run domiciliary c...

Location

United Kingdom , Derbyshire

Salary:

60000.00 - 65000.00 GBP / Year

Avanti Homecare

Expiration Date

Until further notice

Requirements

Extensive senior operational leadership experience within Health and Social Care, alongside strong quality, governance and compliance oversight experience within regulated services
Proven leadership and people-management skills
able to hold managers to account while developing them
Comfortable working in a visible, hands-on leadership role with regular on-site presence across branches and flexibility to respond to operational pressures when needed
Strong operational judgement and the ability to remain calm, organised and decisive in fast-moving care environments
Demonstrable success leading services from Good to Outstanding (or equivalent measurable improvement)
Hands-on experience using and analysing data from digital care systems (e.g., Access Care Planning, PeoplePlanner or close equivalents)
Deep knowledge of CQC regulations and the Single Assessment Framework and experience leading teams through inspections
Ability to think strategically while remaining hands-on and operationally focused
Excellent communication and relationship-building skills, with credibility across teams, regulators and external stakeholders

Job Responsibility

Provide strong operational leadership across Avanti’s branches, ensuring safe, stable, consistent and accountable service delivery
Lead through periods of operational change and support branches to move from reactive firefighting to stable, well-led operational management
Provide line management, coaching and accountability for our Registered Managers
Ensure we are inspection-ready at all times and aligned to the CQC Single Assessment Framework (SAF) and Quality Statements
Lead the development and delivery of Avanti’s care strategy, driving improvement, innovation and service development
Give the COO and CEO high confidence that governance, compliance and risk are rigorously managed
Line-manage, coach and support the two Registered Managers, helping them build strong operational leadership, accountability and well-organised branches
Drive consistency, structure and high standards across both services, supporting managers to move from reactive firefighting to calm, organised leadership
Build leadership capability within branch teams through coaching, support and continuous learning from incidents/complaints
Role-model Avanti values and help create an honest and accountable culture across the organisation

What we offer

Competitive salary
The opportunity to shape Avanti’s care strategy, strengthen operational leadership across our branches and help lead us towards an Outstanding CQC rating
A supportive, values-driven environment that welcomes innovation over “how it’s always been done.”
Full backing from the COO and CEO to drive meaningful, measurable change

Fulltime

New

Head of Software Engineering

This person is responsible for leading, managing and coordinating resources and ...

Location

United Kingdom , London

Salary:

250000.00 GBP / Year

Signify Technology

Expiration Date

Until further notice

Requirements

Strong knowledge of algorithms and data structures
Degree in Computer Science, Engineering or related field preferred
Deep knowledge in multiple relevant financial areas
Strong background in C++
Strong SQL background
Strong knowledge of cloud technologies
Strong understanding of Agile and what is required to support a highly reliable frequent release cycle
Strong experience in automated testing and unit testing
Strong understanding and record of project delivery
Familiar with open source software evaluation, procurement and licensing

Job Responsibility

Manage a team of software engineers responsible for the development and maintenance of a high performance trading system operating on a shared global codebase across US and European equities and options markets
Manage interactions with the US based development team responsible for parallel development of US systems
Provide technical direction with respect to performance, reliability and functionality
Contribute to the evaluation and development of operational strategy and performance in conjunction with the management team
Design, engineer and test highly reliable services to support trading operations
Deliver projects on schedule and in compliance with established standards for quality, reusability and ease of maintenance
Provide operational support for trading systems including a rotating weekly early shift
Spearhead and manage company-wide projects to develop new business lines and increase operational efficiency
Work closely with the Europe COO and Head of Exchange Technology to plan, develop and implement strategy to meet agreed organisational performance plans within agreed budgets and timeframes
Support strategic planning and execution activities across the European Technology team

What we offer

One of the most exciting places to work in London with an opportunity to take on the established exchange sector with leading edge technology
Casual dress code
Daily catered lunch
Highly competitive salary and bonus
Retirement plan with matching contributions
Group health plan
Gym membership
Life insurance

Fulltime

Head of Governance & Management System - BPL

Location

United Kingdom , London

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience supporting Board and Board Committees (or equivalent regulated governance forums)
Experience in payment acquiring, fintech, digital banking, or platform-led businesses
Experience standing up a new office/PMO/governance function (operating model, roles, templates, playbooks)
Familiarity with performance management and MI design (KPIs/OKRs, balanced scorecards, dashboards)
Experience leading a small team and managing through influence across a matrix
Significant experience running a senior executive office, secretariat, governance, or COO-style function in a complex organisation
Strong capability operating management systems (forums, cadence, packs, action/decision tracking, escalation paths)
Proven ability to produce and quality-control board/ExCo-ready papers, agendas, minutes and decision logs with high accuracy
Outstanding organisation, prioritisation and follow-through including action discipline, risk/issue tracking
Excellent stakeholder management with confidence operating with CEO/ELT-level counterparts

Job Responsibility

Own the end-to-end CEO office operating model (ways of working, rhythms) and continuously improve it as the organisation scales
Run an optimised management system (calendar of forums, agenda standards, decision rights, information sequence) so it drives pace, clarity and accountability
Lead the secretariat function for key leadership/board-level forums: agendas, papers quality control, minutes/decisions, action tracking, and audit trail
Establish and maintain a single source of truth for CEO/ELT decisions, actions, priorities and dependencies
ensure follow-through and escalation where required
Coordinate across functions to ensure risks, issues and decisions are surfaced early, triaged correctly, and resolved at the right level
Manage sensitive, high-trust CEO office matters with discretion, judgement and control discipline
Deliver a high-quality, service-led CEO office, providing senior leadership ready materials that enable the CEO and ELT to operate effectively and support the management of critical stakeholders

What we offer

Cycle to work support
Onsite gym and exercise studios
Personal training sessions and massage therapy
Co-working space (CoSpace)

Fulltime

Head of HR

Location

United States , New York

Salary:

175000.00 - 200000.00 USD / Year

Beacon Hill

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources or a related field, required
10+ years of progressive HR experience, with prior experience as a Head of HR or a senior HR leader (#2) ready to step into a top role, required
Previous experience within professional services, consulting, or financial services environments, required
Ability to go in 4 days a week into the NYC office, required
Proven ability to partner closely with senior leadership and operate in a billable, client‑service oriented environment, required
Experience building and administering structured career frameworks, competency models, and performance review cycles, required
Comfortable operating in a lean organization as a standalone HR leader, required
Experience working with a PEO partner (Sequoia One is a plus), strongly preferred

Job Responsibility

Serve as the firm’s first dedicated HR leadership hire
report directly to the CEO and COO
operate as both a strategic thought partner and a hands‑on executor

Fulltime

Head of Applied AI & Agent Factory - Managing Director

Location

United States , New York

Salary:

250000.00 - 500000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

15+ years of progressive leadership experience, including senior roles building and scaling delivery organizations - consulting partnerships, Forward Deployed Engineering / solutions engineering teams, or comparable in-business technology delivery functions inside complex firms.
Builder-operator profile — has personally stood up and scaled delivery organizations from a small core to hundreds of practitioners, ideally inside or alongside large, regulated businesses.
Deep current expertise in modern AI - agentic systems, LLM-based applications, AI evaluation and certification, and the practical realities of getting AI agents adopted in production enterprise environments.
Strong commercial and storytelling skills - credible peer to business COOs and CEOs
able to co-design process redesigns and to sell the change rather than impose it.
Bias to action, ruthlessly outcome-focused - relentless on real adoption, usage, and business impact rather than activity metrics
comfortable killing projects that aren't landing.
Cross-functional influencer - proven ability to operate in a matrixed environment across product, platform, controls, and business stakeholders without direct authority over all of them.
Strong financial acumen - fluent in business cases, ROI realization, and the commercial drivers of a complex global firm.
Risk & Compliance awareness - understands controls, model risk, and regulatory expectations as they apply to AI agents in global banking.

Job Responsibility

Operate the Agent Factory: an industrialized capability for the design, build, evaluation, and certification of enterprise AI agents at Citi scale.
Define and continuously evolve the firm's standards, patterns, and reference implementations for enterprise agents in close partnership with the Head of Core AI Platform (who provides the agentic runtime, guardrails, and evals) and the Head of Responsible AI (who owns approval and controls).
Own the official enterprise agent catalog - the curated, certified set of agents that Citi formally sanctions for production use across the firm - including lifecycle management, versioning, and decommissioning.
Build and lead a cadre of Applied AI engineers embedded directly into business lines, partnering with business COOs and process owners to design, deliver, and scale AI agents inside real workflows.
Co-design agent-led process redesigns with business COOs - moving beyond point automations to the redesign of end-to-end business processes around AI agents.
Operate a deliberate 'delivery-to-platform' feedback loop: ensure reusable assets, patterns, and components emerging from business-specific work are fed back into the Core AI Platform and Enterprise AI Solutions portfolio rather than re-built.
Partner with the Head of Enterprise AI Solutions to graduate high-leverage, repeatedly built business solutions into productized, horizontal capabilities.

What we offer

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Head of Collections

Admiral Money is entering an exciting phase of growth, and we’re looking for an ...

Location

United Kingdom

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

A proven track record for leading, mentoring and motivating a high-performance team to deliver great business results with an ability to both build and execute on a strategy successfully
Expert in Arrears process and models incl. customer engagement strategy & automation. Experience in Keep / Buy / Sell strategies for Collections and Recoveries
Drive the use of data, MI, and analytics to develop deep insights into the customer, ensuring key decisions are data driven and turning insights into actionable recommendations and execution
Leading fast paced delivering teams
expert stakeholder management (both internal and external) and cross functional communication skills
Results driven and commercially aware
A proactive and positive mindset orientated towards continuous improvement and test and learn, embracing new ideas
Strong digital/technology awareness – working with the Head of Digital/Technology to assess and develop digitisation opportunities to determine where they could be cost effectively utilised to improve performance, customer service and/or reduce costs
Awareness of project management and risk and control mechanisms
Budgeting and Financial planning

Job Responsibility

Leadership, People & Relationships: Strategic planning combined with strong stakeholder management skills to influence and challenge senior stakeholders across the UK business
In collaboration with the Product, Digital & Operations teams, develop bespoke customer journeys and to enhance customer experience of ADMIRAL MONEY customers across these functions
Maintain relationships with departments and designated project stakeholders across the wider Group, building cross-departmental understanding & collaboration to ensure deliverable plans and upward reporting of any issues
Ensure the team are appropriately supported, trained, and developed, including conducting regular one-to-ones and performance reviews
Building the Business & Data: Lead Admiral Money CPS function
define strategy across the full Arrears lifecycle (Pre, Early, Late, Debt Sale) and lead execution across all lending products ensuring optimising the balance between automation and human interaction
Optimise process and systems to manage customer journeys, taking into consideration customer segmentation strategies for different customer needs e.g. vulnerable customers
Play a key support role in the overall Admiral Money business, shaping and delivering the vision and strategy for the customer facing COO teams
Identify continuous improvements and innovation opportunities, harnessing knowledge, creativity of the team, third party suppliers, external and internal insights, and others from across the business to support customer and business needs
Monitor and develop management information and other sources of feedback

What we offer

Up to £3,600 of free shares each year after one year of service
33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

Head of GTM Finance

We enable Plaid’s sustainable growth by providing financial insights and raising...

Location

United States , New York

Salary:

210000.00 - 345000.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

12+ years in Finance, with a background spanning management consulting, investment banking, private equity, or strategic finance at a high-growth B2B technology company
Deep fluency in B2B SaaS and GTM metrics - you can move fluidly between ARR, NRR, pipeline coverage, CAC payback, and capacity models without losing the narrative thread
Exceptional analytical rigor paired with sharp business judgment - you know when the model needs more work and when it’s time to make a call
A genuine builder with a player-coach approach: you’re energized by defining what “great” looks like and building the team and systems to get there
Demonstrated success leading and developing high-performing finance teams
Executive presence and exceptional communication skills - written, verbal, and visual - with the ability to influence senior stakeholders and board-level audiences

Job Responsibility

Revenue Forecasting - Lead the team in constructing and integrating bottoms-up customer forecasts, top-down segment-level views, and statistical models into a unified, high-fidelity revenue forecast. Continuously sharpen methodology by incorporating internal signals and external market inputs
Resource Allocation - Partner with the COO on capital deployment decisions including headcount planning, capacity modeling, and territory design. Drive toward clear ROI targets by segment and in aggregate
Performance Tracking & Visibility - Own and evolve Plaid’s GTM performance reporting, ensuring we’re focused on the highest-signal metrics, with clear benchmarks and targets tied to our financial and strategic objectives. Surface actionable insights that raise execution quality. Partner with RevOps on CRM hygiene and data integrity
Cross-functional Partnership - Build trusted relationships across the organization, acting as the connective tissue between the GTM function and key partners including Product and Engineering. Translate commercial context into decisions that span the full business
Board Reporting - Own the GTM narrative for quarterly Board meetings, synthesizing business performance, progress against strategic priorities, and a forward-looking perspective into compelling, executive-ready materials
Team Building - Define the future-state of the GTM Finance team and execute against it. Hire, develop, and lead a high-performing team capable of operating at the pace and complexity of a scaled, growth-stage business

Fulltime

Head of IT PMO

Strategic Leadership: Develop and communicate the IT project management strategy...

Location

Downtown

Salary:

Not provided

Ethics HR

Expiration Date

Until further notice

Requirements

Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field from a reputable university
A master's degree or relevant certifications (e.g., Project Management Professional - PMP, Certified Scrum Master - CSM) is preferred
Minimum 20 years of experience in project Management with leadership role overseeing PMO or project management function
Strong understanding of project management principles, methodologies, and best practices
Proficiency in project management software and tools
Excellent leadership, communication, and interpersonal skills
Strategic thinking and the ability to align project management practices with business objectives
Knowledge of regulatory compliance requirements related to IT project management
Fluency in English is a must

Job Responsibility

Develop and communicate the IT project management strategy, IT Business plan, vision, and goals, aligning them with the Bank’s overall business strategy and objectives
Establish and maintain the IT PMO, defining its structure, roles, responsibilities, and governance model
Implement project governance practices, including project portfolio management, project prioritization, and project selection criteria
Confirm to local and Group governance requirements
Review IT Governance Status to be reported on frequent basis to fulfill Group requirements
Define and standardize project management methodologies, processes, and best practices
Ensure adherence to these methodologies across all IT projects
Oversee resource allocation and management for IT projects, including staffing, skill set assessment, and workload management
Participate in Technology Committee: to validate projects requiring technology aspects approval by CEO & COO
Develop and maintain business cases tracking, reporting systems and report project evaluation and scoring KPIs

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Coo / Head Of Operations

Job Description

Job Responsibility

Requirements

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