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You will be responsible for optimising our landing pages, building your own test pipelines, managing website content and helping solve important business challenges using online experimentation. Collaborating with other members of your subdivision, as well as the tech team, will help you generate and implement solutions for conversion blockers you have identified through data analysis, both quantitative and qualitative. Generating the best ideas will take creativity, lateral thinking and the ability to combine insights from multiple sources.
Job Responsibility:
Work closely with the marketing operations and sales teams to ensure our user journeys are up to date and build landing pages for new campaign launches
Follow the CRO methodology, which includes: Insights, Ideas, Prioritisation, Creative, Experiments, Conclusions
Diagnose and analyse key conversion blockers across our websites using data from multiple sources, including Google Analytics, Hotjar, Optimizely and others
Maintain a pipeline of test ideas, and prioritise accordingly using the MVF prioritisation scoring system, supported by quantitative and qualitative data
Create data-driven hypotheses for each test that you set live, explaining what problems are being addressed and why the solution should work
Document results and share learnings with the CRO team and the wider business
Consulting with stakeholders from sales, marketing, UX, tech, strategy and contact centre to solve business problems involving our user journeys
Hold frequent meetings including ideation sessions, planning, status updates and experiment results with relevant stakeholders to create a variety of solutions to funnel issues you have previously identified
Use an iterative approach to optimisation, continuously reflecting on test results and findings, to help formulate new tests and hypotheses
Collaborating with tech to deliver and implement more complex test ideas
Take ownership of a number of landing pages that generate £100,000s of monthly revenue
Share your expertise with the wider business
Requirements:
Loves using data, statistics and numbers to spot trends and help solve problems
Has excellent writing and communication skills to inform and persuade
Is meticulous and has strong attention to detail
Is efficient and committed to delivering tasks on time by being proactive and showing initiative
Enjoys working with others to solve problems
Is eager to learn, try new things and keen to develop
Is naturally inquisitive and wants to understand not only how things work, but how they can be made better
Is motivated and passionate about driving commercial growth through experimentation and optimisation of our user journeys
Has an interest in, or experience of, A/B testing, website design, user/customer experience, digital marketing or psychology
What we offer:
Summer Fridays
Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days)
Hybrid working - 3 days a week in the office
Closed for Christmas holidays - Extra days not taken from your annual holiday allowance
Work from anywhere for 2 weeks a year
Life Assurance and Income Protection to protect your loved ones
Benefits allowance for health, dental, and vision coverage
Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
Defined Contribution Pension and Salary Sacrifice Scheme
Be Well: Our award-winning wellbeing and mental health programme to support all MVFers and their families
Family Forward support for our MVF parents and their mini-mes