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The Converged & Fixed Manager is accountable for the commercial performance, portfolio governance, and strategic direction of the Fixed Broadband, TV, and Converged product portfolio. The role maximizes Household Value (ARPU), profitability, and convergence penetration by defining the portfolio ambition and ensuring strong cross-functional alignment. The Manager provides strategic direction and commercial oversight to Product Owners, while Product Owners retain full ownership of feature definition, backlog prioritization, and execution.
Job Responsibility:
P&L Responsibility for Converge, Fixed, TV: Accountable for the revenue, margins, and overall profitability of the Fixed Broadband, TV, and Converged product portfolios
Convergence Strategy: Accountable for defining the convergence ambition and commercial framework for bundled propositions
Product Roadmap & Lifecycle Management: Leading the end-to-end governance of fixed products—from the initial business case validation to the eventual decommissioning of legacy technology
TV Strategy: Accountable for defining the TV content strategy and portfolio ambition, while negotiation and operational execution remain with relevant domain teams
Commercial Pricing & Positioning: Approves pricing architecture and commercial positioning, ensuring alignment with Finance and Pricing teams
GTM (Go-To-Market) Execution: Ensures strategic alignment of GTM priorities across Fixed, TV and Converged domains, validating commercial positioning and intervening only at prioritization or escalation level where required
Customer Experience (CX) Journey: Defines CX ambition and performance standards at portfolio level, while journey design and implementation remain with Product Owners and relevant operational teams
Capex Optimization: Accountable for managing the budget allocated for product development and platform maintenance, ensuring a high return on investment for new network and IT features
Requirements:
10+ experience in the Telco industry, in Commercial, Marketing, Finance, Technology related to Product management, base management
Ability to manage complex revenue streams and understand how convergence, and other offers impact the long-term Customer Lifetime Value
Experience in maintaining and maximizing product profitability
Experience in product management and work with cross-functional teams
Proficiency in 'influence without authority,' as you must align Network/IT (who build the product) with Sales/Digital (who sell it)
High comfort level with data—using churn cohorts, ARPU trends, and market share metrics to pivot strategies mid-quarter
Understanding the 'friction points' of home connectivity, such as the frustration of poor Wi-Fi dead zones or complex billing
Experience working across multiple domains, such as marketing, brand, it, digital, analytics, big data etc
Experience in successfully innovating business models and developing new channels
History of negotiating with content providers to secure the best tech/content for the portfolio
Degree in Finance, Business Administration, Management, Marketing, or relevant degree
Excellent knowledge of Albanian and English
What we offer:
All Necessary Devices: From laptops to mobile devices, we equip you with the tools you need to excel in your role, whether you're in the office or on the go
Health & Life Insurance: Your well-being matters to us. We offer comprehensive health and life insurance coverage to safeguard you and your loved ones
Additional Compensation Based on Performance: We recognize and reward your hard work and dedication through performance-based compensation, ensuring that your contributions are duly acknowledged and valued
Private Pension: Plan for your future with confidence. Our private pension scheme helps you build a secure financial foundation for the years ahead
And More: Beyond the essentials, we offer a diverse range of additional benefits that enhance your work-life balance, support your personal growth, and enrich your overall experience with us