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The Convention Set up / Banquet Houseperson position is responsible for banquet and event room setup and ensuring the cleanliness and maintenance of all of our top-of-the-line banquet equipment and our modern function rooms.
Job Responsibility
Set up all meeting rooms to the specifications of the guest
Transport heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms
Review Banquet Event Orders (BEOs) and diagrams, and complete setup accordingly
Supply and replenish meeting rooms with clean glasses and fresh water
Break down all meeting rooms where meetings have concluded
Assist Banquet leadership in preparation for banquet guests and ensure positive guest experience
Check equipment and electrical hook ups for proper working order and report any items in need of repair
Ensure equipment is handled and stored safely
Maintain established cleaning schedule of meeting rooms and ballrooms
Follow all safety procedures
Perform any other job duties as assigned
Requirements
High School Diploma, G.E.D., or equivalent
Minimum of one (1) year hospitality experience
Knowledge of various types of equipment and set up styles used in the meeting rooms
Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room
Ability to stand for long periods of time
Strong team player with a results-oriented attitude
Ability to take direction and collaborate in a team environment
Ability to multi-task and work independently in a fast-paced environment with changing priorities and unexpected situations
Strong written and verbal communication skills
Proficiency required in reading and writing in English
Ability to work varied shifts, including weekends and holidays
Ability to function well under pressure, manage multiple priorities, and meet established deadlines
Must possess mature personal discretion and sound judgment
Professional appearance and demeanor, adhering to all grooming and uniform guidelines, including slip resistant shoes
Excellent customer service skills and an ability to communicate effectively, in English (via phone and in-person)
Strong self-motivation, leadership, and organizational skills
Able to work unsupervised for extensive periods and to demonstrate good judgment when dealing with customers and peers