CrawlJobs Logo

Convention Services Manager

dtresortorlando.com Logo

DoubleTree by Hilton Orlando at SeaWorld

Location Icon

Location:
United States , Jackson

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

In this role, you will assist in the overall efficient operation of the Convention Services Department. You will be responsible for the efficient and professional coordination of any assigned convention or meeting group.

Job Responsibility:

  • Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines
  • Document and organize detailed requirements of each function
  • Coordinate activities of various departments to service accounts
  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
  • Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs
  • Assign banquet/meeting rooms set up based on needs of clients
  • Review banquet associates’ work to ensure accuracy
  • Monitor in house group activity providing assistance as needed such as organizing exhibit set up
  • Establish rapport with and entertain meeting planners while promoting hotel facilities and services
  • Conduct walking site inspections throughout property
  • Advise sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths
  • Assist sales staff in promoting hotel, developing leads and securing rebookings
  • Plan and conduct pre and post-convention meetings with clients and respective departments
  • Document tracking of group activity
  • Access and input data into a computer system to generate account history reports
  • Communicate both verbally and in writing to provide clear direction to staff
  • Comply with attendance rules and be available to work on a regular basis

Requirements:

  • Must have the ability to communicate in English
  • Self-starting personality with an even disposition
  • Maintain a professional appearance and manner at all times
  • Can communicate well with guests
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
  • Knowledge of lighting and sound equipment and usage
  • Ability to utilize a moderately complex computer system
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
  • Able to lift, grasp, carry and/or push up to 50 pounds
  • Ability to work flexible schedule, as well as being able to work shift standing on feet and walking throughout hotel or sitting for long periods of time
What we offer:
  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Hotel Room Discounts at Marriott properties worldwide
  • Free parking
  • Free meals

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
DoubleTree by Hilton Orlando at SeaWorld - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Convention Services Manager

Senior Events Manager

Directly assist the Assistant Director of Convention Services by providing suppo...
Location
Location
United States
Salary
Salary:
92000.00 - 122000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 6 years experience event management, food and beverage, sales and marketing, or related professional area
  • OR Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 3 year experience in the event management or related professional area
Job Responsibility
Job Responsibility
  • Manage and coordinate Convention Services activities and services to promote the smooth execution of all conventions, functions and events requiring meeting services
  • Manage and coordinate Convention Services activities associated with planning, supervising and executing events for more complex and high touch convention and event groups to include sales, negotiations and conflict resolution
  • Plan and develop programs, agendas, and services according to client requirements
  • Communicate all group specifications and history to the appropriate operational departments
  • Ensure that all specifications are implemented and executed to established guidelines
  • Partner with senior department leadership to implement process improvements designed to increase client satisfaction and operational efficiencies
  • Accurately forecast group revenues according to established guidelines
  • Promote the proper use of function space, exhibit hall and overall event space
  • Maximize group revenue by referring available goods, services, attractions, and sub-contractors to convention groups
  • Assist with the training and development initiatives for the Convention Services staff
  • Fulltime
Read More
Arrow Right

Assistant Director of Event Planning and Catering

Leads and directs the Convention Services department at the Gaylord Pacific Reso...
Location
Location
United States
Salary
Salary:
119000.00 - 159000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 5 years’ experience in the event management or related professional area
Job Responsibility
Job Responsibility
  • Leads and directs the Convention Services department
  • Directs the activities and monitors the performance of the Convention Services leadership team
  • Assists the Director of Convention Services in preparing and administering the Convention Services budget
  • Assists and directs the management of revenues and the development of new revenue sources
  • Promotes appropriate communication to all operational departments and assists in problem resolution
  • Verifies that all operational policies and procedures are maintained throughout the convention services operation
  • Promotes compliance to all applicable life safety codes and regulations
  • Promotes profitability of the departments
  • Develops the annual department strategic plan and verifies all areas adhere to the goals and objectives
  • Promotes successful conference planning
What we offer
What we offer
  • Relocation Assistance Available
  • Fulltime
Read More
Arrow Right

Assistant Director of Event Planning and Catering

Leads and directs the Convention Services department at the Gaylord Pacific Reso...
Location
Location
United States
Salary
Salary:
116000.00 - 155000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 5 years’ experience in the event management or related professional area
Job Responsibility
Job Responsibility
  • Leads and directs the Convention Services department
  • Directs the activities and monitors the performance of the Convention Services leadership team
  • Assists the Director of Convention Services in preparing and administering the Convention Services budget
  • Assists and directs the management of revenues and the development of new revenue sources
  • Promotes appropriate communication to all operational departments and assists in problem resolution
  • Verifies that all operational policies and procedures are maintained throughout the convention services operation
  • Promotes compliance to all applicable life safety codes and regulations
  • Promotes profitability of the departments
  • Develops the annual department strategic plan and verifies all areas adhere to the goals and objectives
  • Promotes successful conference planning
  • Fulltime
Read More
Arrow Right

Senior Events Manager

Directly assist the Assistant Director of Convention Services by providing suppo...
Location
Location
United States
Salary
Salary:
94000.00 - 125000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 6 years experience event management, food and beverage, sales and marketing, or related professional area
  • OR Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 3 year experience in the event management or related professional area
Job Responsibility
Job Responsibility
  • Manage and coordinate Convention Services activities and services to promote the smooth execution of all conventions, functions and events requiring meeting services
  • Manage and coordinate Convention Services activities associated with planning, supervising and executing events for more complex and high touch convention and event groups to include sales, negotiations and conflict resolution
  • Plan and develop programs, agendas, and services according to client requirements
  • Communicate all group specifications and history to the appropriate operational departments
  • Ensure that all specifications are implemented and executed to established guidelines
  • Partner with senior department leadership to implement process improvements designed to increase client satisfaction and operational efficiencies
  • Accurately forecast group revenues according to established guidelines
  • Promote the proper use of function space, exhibit hall and overall event space
  • Maximize group revenue by referring available goods, services, attractions, and sub-contractors to convention groups
  • Assist with the training and development initiatives for the Convention Services staff
  • Fulltime
Read More
Arrow Right
New

Senior Manager Events - Convention Services

Directly assist the Assistant Director of Convention Services by providing suppo...
Location
Location
United States
Salary
Salary:
85000.00 - 113000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 6 years experience event management, food and beverage, sales and marketing, or related professional area
  • OR Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 3 year experience in the event management or related professional area
Job Responsibility
Job Responsibility
  • Manage and coordinate Convention Services activities associated with planning, supervising and executing events for more complex and high touch convention and event groups to include sales, negotiations and conflict resolution
  • Plan and develop programs, agendas, and services according to client requirements
  • Communicate all group specifications and history to the appropriate operational departments
  • Ensure that all specifications are implemented and executed to established guidelines
  • Partner with senior department leadership to implement process improvements designed to increase client satisfaction and operational efficiencies
  • Accurately forecast group revenues according to established guidelines
  • Promote the proper use of function space, exhibit hall and overall event space
  • Maximize group revenue by referring available goods, services, attractions, and sub-contractors to convention groups
  • Assist with the training and development initiatives for the Convention Services staff
  • Verify that advanced knowledge of conventions and meeting industry and familiarity with current trends are maintained throughout the department
What we offer
What we offer
  • Relocation Assistance Available
  • Fulltime
Read More
Arrow Right

Duty Manager

Assists the Front Office Manager in administering front office functions and sup...
Location
Location
Indonesia , Ubud
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required.
Job Responsibility
Job Responsibility
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • advocates sound financial/business decision making
  • demonstrates honesty/integrity
  • leads by example
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Supervises and manages employees
  • Managing all day-to-day operations
  • Understanding employee positions well enough to perform duties in employees' absence
  • Ensures employee recognition is taking place on all shifts
  • Establishes and maintains open, collaborative relationships with employees
What we offer
What we offer
  • Equal opportunity employer
  • Fosters an environment where unique backgrounds of associates are valued and celebrated
  • Access to the Marriott International global team.
  • Fulltime
Read More
Arrow Right

Senior Events Manager

Directly assist the Assistant Director of Convention Services by providing suppo...
Location
Location
United States
Salary
Salary:
94000.00 - 125000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 6 years experience event management, food and beverage, sales and marketing, or related professional area
  • OR Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 3 year experience in the event management or related professional area
Job Responsibility
Job Responsibility
  • Manage and coordinate Convention Services activities associated with planning, supervising and executing events for more complex and high touch convention and event groups to include sales, negotiations and conflict resolution
  • Plan and develop programs, agendas, and services according to client requirements
  • Communicate all group specifications and history to the appropriate operational departments
  • Ensure that all specifications are implemented and executed to established guidelines
  • Partner with senior department leadership to implement process improvements designed to increase client satisfaction and operational efficiencies
  • Accurately forecast group revenues according to established guidelines
  • Promote the proper use of function space, exhibit hall and overall event space
  • Maximize group revenue by referring available goods, services, attractions, and sub-contractors to convention groups
  • Assist with the training and development initiatives for the Convention Services staff
  • Verify that advanced knowledge of conventions and meeting industry and familiarity with current trends are maintained throughout the department
  • Fulltime
Read More
Arrow Right

Reservation Manager

Responsible for soliciting and managing reservations sales-related opportunities...
Location
Location
Thailand , Phuket
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • no work experience required
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area
Job Responsibility
Job Responsibility
  • Solicit and manage reservations sales-related opportunities
  • Manage and provide training to Reservations Sales staff
  • Actively up-sell each business opportunity to maximize revenue
  • Achieve personal and team related revenue goals
  • Drive customer loyalty by delivering service excellence
  • Identify new reservations sales business
  • Understand market conditions and competitors
  • Monitor same day selling procedures to maximize room revenue
  • Coordinate with sales and Convention Services to process rooming lists and reservation cards
  • Execute operational aspects of business booked
What we offer
What we offer
  • Training and development opportunities
  • Recognition programs
  • Focus on holistic well-being
  • Equal opportunity employer
  • Diverse and inclusive work environment
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy