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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Convention Services Manager

United States, Santa Fe · Job Posted June 10, 2026
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Job Description

Discover the unique charm and character of La Posada de Santa Fe, A Tribute Portfolio Resort & Spa. Located on six acres steps from the historic Plaza, our Southwestern-style hotel is the only full-service resort in downtown Santa Fe. Resort guests enjoy easy access to Santa Fe landmarks like the New Mexico History Museum and Canyon Road art galleries. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join our Sales Team as the Convention Services Manager.

Job Responsibility

  • Responds in a timely manner to incoming group/catering business opportunities
  • Ensures that all business is booked within hotel parameters
  • Conducts hotel site inspections and client presentations
  • Create contracts and other related booking documentation as required. Manage and maintain client account files
  • Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed
  • Builds and maintains strong client relationships
  • Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs
  • Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests
  • Use negotiating skills and creative selling abilities to close on business and negotiate contracts

Requirements

  • Excelling interpersonal, sales and customer service skills
  • 2 years of experience in a similar position
  • Ability to work independently, self-motivated
  • Strong multi-tasking and organizational skills
  • Clear written and verbal communication skills
  • Satisfactorily communicate with guests, management and co-workers to their understanding
  • Must be willing and have the ability to work a varied schedule that may include nights, weekends and holidays

Nice to have

  • Experience in convention services planning or other relevant market preferred
  • Prior Marriott brand knowledge a plus

What we offer

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members and at Marriott properties worldwide
  • Free meals
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