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This role is central to how we modernize the way we work – delivering real, measurable impact through process automation, AI use cases, and practical redesign of workflows and handoffs. This role will focus on end-to-end operational process improvements, helping us eliminate friction, reduce manual effort, and scale what works. You’ll also help translate ideas into clear visuals and proposals, supporting leadership’s decision-making.
Job Responsibility:
Processing Automation & AI: Own the pipeline for process improvement ideas, partnering with teams to identify opportunities, design solutions, and implement automation or AI
Innovation Intake & Governance: Launch and manage a clear intake process to prioritize, track, and scale innovation opportunities
Simplification: Rethink how our team operates, eliminating handoffs and duplications
Execution Support: Partner with other team leads to ensure automation and simplification align with broader team priorities
Presentation & Communication: Create clear, simple, and visual PowerPoint updates that showcase innovation progress and highlight the impact
Stakeholder Alignment: Collaborate across teams to ensure change is practical and tied to measurable results
Requirements:
Experience leading operational transformation, automation, or innovation efforts
Familiarity with process design, AI use cases or workflow tools
Strong problem-solving mindset: able to identify root causes and design practical solutions
Excellent communication and PowerPoint storytelling skills: able to clearly show impact and next steps
Strategic thinker who also executes
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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