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The Enterprise Data Office (EDO) Business Execution is seeking a results-driven Vice President to provide oversight of Citi's ICRM Controls, support execution of compliance governance initiatives and KPI/KRI reporting. This role is central to driving transparency, performance management, and operational accountability across EDO functions through analytics, automation, and stakeholder collaboration. This position will support senior leadership by developing insights, enabling data-driven decisions, and ensuring execution against regulatory requirements and internal policies and procedures.
Job Responsibility:
Responsible for managing and supporting multiple ICRM controls for the organization including defining the strategy, approach, processes, quality, tools and reporting
Collect data and apply necessary quality checks to ensure data integrity
Manage queries around data quality and timing
Examine procedures for consistency and gaps relative to various Operational Risk Controls and implement a robust tracking and reporting including key metrics to provide visibility and highlighting risk and escalating concerns in a timely manner
Support site-level performance through design and management of dashboards and reports to track KPIs, performance metrics, and strategic goal progress
Prepare executive-level presentations and briefing materials for senior stakeholders, including EMT-level leadership
Translate complex data and operational topics into clear, concise, and visually impactful materials
Document minutes from key forums with defined action items and accountability
Drive process improvements and improve operating model efficiencies through analysis of resource capacity allocation and reporting landscape quality control
Assist with ad-hoc strategic and transformation projects as assigned by Manager and support project tracking, risk/issues logging, and operational calendar adherence
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
Requirements:
6-10 years experience in a risk management, business support or project coordination role
Must be extremely organized, motivated and a self-starter
Demonstrated expertise of Microsoft Excel and PowerPoint
Ability to prioritise is key as is ability to juggle several tasks at once
Desire to improve processes
Excellent oral and written communication skills and ability to facilitate discussions
Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
Team player and relationship management skills
Ability to work under pressure and manage tight deadlines
Willingness to ask questions, challenge the process and seek out answers
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Excellent analytical and problem solving skills
Bachelor's Degree/University degree or equivalent experience
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