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The Controls Lead for Cash Management Operations is part of the broader Operations Controls function within the Chief Operating Office (COO) organization. The Operation Controls function is responsible for driving the Risk and Control framework and governance across the Operations product areas. This Controls position covers Cash Management Operations, which is responsible among other for managing Citi’s nostro accounts and optimizing fund balances across correspondent bank accounts. This team is part of a broader Cash Services Operations function, which is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization and robust payment capabilities controls. This role will work in close partnership with Cash Management Operations, Liquidity Management, Market Operations, Operational Risk Management (ORM) and Independent Compliance Risk Management (ICRM) areas to assess the risk profile of processes and develop and maintain a robust control framework that pro-actively identifies and mitigates emerging and materialized risks. The role is also expected to bring thought leadership to the product and be an integral part of the Cash Services Controls management team. The individual must have an in-depth understanding of Operational Risk management and a good understanding of the financial industry, preferably Treasury/Liquidity/Cash Management area. The role requires thorough understanding of the strategic direction of the function, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication, coordination and Power Point skills are a must in order to articulate internally issues, action plans, etc., often at a senior level. Some external communication/negotiation may be necessary with either regulators or auditors.
Job Responsibility:
Collaborate with business/product/functional leaders to ensure compliance with all applicable regulatory & policy requirements
Work closely with the product and their stakeholders, as well as Operational Risk management, Independent Compliance Risk Management, Internal Audit, Legal, Operations Controls and other cross functional partners to assess and strengthen the control environment
Provide leadership in an evolving and increasingly complex regulatory environment
Execute governance model and drive cultural change, embedding practices which mitigate risk
Establish and oversee the application of operational risk policies, control automation efforts, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate or failed controls, and emerging risks
Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Facilitate accurate and appropriate reporting of operational risks, issues and controls to senior management and various committees or forums
Identify emerging operational risks in the context of the current economic, regulatory and business environment and ensure that measures are being taken to mitigate these risks
Analyze operational risk data and indicators to identify areas of excessive risk, escalates situations that pose excessive risk(s), and engages with relevant functions to mitigate those risks
Perform read-acrosses of Cash Management Operations’ processes and controls to self-identify issues
Identify root causes of major internal losses and ensure actions are taken to reduce the risk of loss from similar causes
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
Apply sound ethical judgment regarding personal behavior, conduct and business practices
Escalate, manage and report control issues with transparency
Requirements:
10+ years of experience in Controls, preferably in financial services, Cash Management, Liquidity, Treasury, Markets Operations, Treasury and Trade Solutions or Risk
Experience managing large projects in complex operational and regulatory environments
Solid leadership track record
Ability to work effectively in a cross-functional organization
Ability to balance strategic priorities with tactical actions
Proven track record and accountability in making quick decision that have an immediate impact on business financials
Demonstrated understanding of business or product procedures, financial services, control and regulatory industry knowledge
Excellent communication skills and fluency in both written and verbal English language are required
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