Control Tower Executive Job at Aramex

Control Tower Executive

The Customer Service Associate, reporting to the Control Tower Supervisor, will ...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Proven experience in Control Tower/Customer Service role
Conceptual thinking & innovation
Achievement drive
Organizational commitment
Customer service orientation
Integrity
Relationship building and interpersonal skills
Teamwork
Flexibility and exemplary attendance
Initiative

Job Responsibility

Clear, concise and timely communication to the Customer
Adhere to customer service policies and procedures to maximize the customer experience
Manage daily customer complaints and ensure timely resolution
Manage the Global Case System and make sure all customer inquiries/requests are logged into the system and resolved within the required service level agreement
Interact regularly with customers to understand and respond to their needs and gather feedback on the service provided
Monitor the changing needs of the service, liaising with customers and frontline, to identify areas for improvement and make recommendations for service improvements
Implement identified and agreed improvements
Responsible for SRN creation & follow up on cases/complaints
Manage shipments, in and out movements through warehouse management system and other systems as required
Preparing of documents for in and out movement

New

It Project Lead/Manager Iii

Alaska Digital Technologies (AKDT) is seeking a skilled IT Project Manager to pl...

Location

United States , Anchorage

Salary:

Not provided

Doyon

Expiration Date

Until further notice

Requirements

Legally authorized to work in the United States
Bachelor's degree or higher in Information Technology, Computer Science, Math, Engineering, Statistics, Information Systems, Information Science, or equivalent experience
5 or more years of experience in information technology
2 or more years of experience in project management
2 or more years of experience building and tracking project budgets
Basic knowledge of SAFe Agile delivery and/or PMI principles

Job Responsibility

Develop and track project plans, deliverables, milestones, dependencies, budgets, and risks
Prepare status reports for leadership to ensure on-time, on-budget delivery aligned to business goals
escalate risks as needed
Support product owner and business analysts with business case development, stakeholder alignment, budget preparation, vendor and alternatives analysis, execution, governance, risk tracking, and OCM planning throughout the SDLC
Support and advise on both agile and traditional project management practices as applicable, including development of related artifacts
Recommend appropriate project management tools and methodology (waterfall, agile, hybrid) based on project requirements
Serve as scrum master for facilitating events, sprint planning, and execution
Lead UAT administration including testing configuration, design, and execution
Support transition of projects to ongoing support, lead knowledge transfer, capture lessons learned, and complete close activities
Support AFE preparation (FEL & EXE phases) and other financial documentation

What we offer

Medical Coverage: Federal Employee Health Benefits (FEHB) plans, including medical, dental, and vision
Retirement Plan: 401(k) up to 4% company match.
Insurance: Short-term and long-term disability, life insurance, and voluntary supplemental coverage
Employee Assistance Program (EAP): Free counseling and support services
Paid Holidays: Observance of major federal holidays
Flexible Spending Accounts: Health and dependent care options

New

Transition Advisor

We are seeking an experienced Digital Workplace Transition Lead to manage end-to...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong expertise in transition governance
knowledge transfer planning
service readiness
risk management
stakeholder coordination
offshore ramp-up
specifically for Digital Workplace portfolio (Service Desk, EUC/Endpoint, Field Services, M365/Collaboration, Identity, Asset/CMDB, DeX, automation)
experience in pre-sales transition solutioning
transition approach design
estimates

Job Responsibility

Manage end-to-end service transitions from clients or incumbent vendors into NTT DATA’s India Delivery Center and/or global delivery model
Develop comprehensive Digital Workplace Transition Plans including scope, timelines, milestones, governance, and acceptance criteria
Define and execute transition approach (phased / wave-based / big-bang) based on risk and service criticality
Establish Knowledge Transfer (KT) strategy (role-based KT, tower-wise KT, service-based KT, hypercare readiness)
Define RACI, communication plan, escalation matrix, and cross-tower dependency map
Drive integrated transition across workplace services: Service Desk, Field Services, EUC/Endpoint, M365, Asset, DeX, Automation
Ensure tool/process alignment for transition (ITSM workflows, reporting, service catalog, knowledge, runbooks)
Lead KT sessions from client/incumbent vendors to delivery teams (India and/or global teams)
Ensure documentation completeness (SOPs, runbooks, SLAs/OLAs, workflows, access guides, known errors, scripts) and repository setup
Validate process mapping (AS-IS → TO-BE) and operational readiness (people/process/technology)

Fulltime

New

Senior Maintenance Technician

The Senior Maintenance Technician reports to the Facility Maintenance Supervisor...

Location

USA , St. Paul

Salary:

43.00 USD / Hour

H.B. Fuller

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Associate degree in a maintenance-related field, technical certification, or equivalent trade training preferred
Minimum 8 years of hands-on industrial, commercial, or facility maintenance experience
Previous experience supporting corporate headquarters, laboratory, or research facilities preferred
Minnesota State Chief Class C Boiler License or ability to obtain within six months of hire
Demonstrated experience with Variable Frequency Drives (VFDs) and Motor Control Centers (MCCs)
Strong mechanical aptitude and experience repairing Pumps
Motors
HVAC equipment
Laboratory equipment

Job Responsibility

Perform advanced preventive maintenance, troubleshooting, repairs, and upgrades on building systems and process equipment, including HVAC systems
Laboratory fume hoods
Heat recovery systems
Boilers, chillers, and cooling towers
Emergency generators
Electrical distribution systems
Plumbing and piping systems
Building automation and process control systems
Manage and maintain campus HVAC and security systems to ensure optimal performance and reliability
Independently diagnose and resolve complex maintenance issues using technical expertise, diagnostic tools, and available system data

What we offer

comprehensive benefits
incentive and recognitions programs
health & wellness benefits
401K contributions
paid time off
paid holidays

Fulltime

Mechanical Engineer, Data Center Design Engineering

Meta's AI infrastructure is scaling faster than anything the data center industr...

Location

United States , Menlo Park

Salary:

173000.00 - 245000.00 USD / Year

SAP SME Manufacturing

The SAP Subject Matter Expert – Manufacturing (SME) will serve as the internal e...

Location

Poland , Legnica

Salary:

Not provided

MSA BOURGOGNE

Expiration Date

Until further notice

Requirements

Bachelor's degree in Engineering, Manufacturing, Information Systems, or a related field
5 to 7 years total work experience, including 3 to 5 years of experience working with SAP Manufacturing (PP / PTP) in a manufacturing environment
Experience with SAP QM and PM integration is preferred
Experience with shopfloor system integration, including MES Bridge, SCADA, scheduling systems, and specification systems
Strong understanding of manufacturing operations, material flows, and production processes
Experience maintaining or improving SAP process templates and documentation
Excellent analytical and problem-solving skills with a focus on process optimization
Strong communication and collaboration skills, with the ability to influence across functions and sites
Detail-oriented, organized, and capable of managing multiple priorities in a dynamic environment
Ability to travel regularly (up to ~40%) across EMEA, including extended site visits of up to 2 weeks out of 5 as required

Job Responsibility

Act as the internal expert and primary contact for SAP manufacturing processes, including production execution and integration with MES Bridge, SCADA, EWM, QM, PM, and scheduling systems
Maintain and continuously improve the manufacturing process template to ensure alignment with business requirements and best practices
Provide guidance, training, and coaching to local SMEs and Power Users (PUs) to strengthen process capabilities and system utilization
Propose and evaluate improvements to manufacturing processes and system integrations, focusing on automation, standardization, and operational efficiency
Collaborate with Manufacturing, Supply Chain, Quality, Maintenance, and IT teams to ensure seamless end-to-end process integration
Support and monitor SAP Manufacturing Integration (MES Bridge), ensuring reliable data exchange across SAP and connected systems
Ensure proper integration and usage of SAP QM and PM within manufacturing processes
Support integration with manufacturing scheduling and specification systems to align planning, sequencing, and execution
Support troubleshooting and resolution of production-impacting issues (e.g., COGI, queues, integration failures), operating within the Control Tower framework and coordinating across SAP, MES, and infrastructure teams
Support testing, validation, deployment, documentation, and continuous improvement of SAP manufacturing processes and system performance

Fulltime

Supply Chain Operation Analyst

Our client are a newly independent, global leader in the frozen dessert and conf...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Randstad

Expiration Date

July 26, 2026

Requirements

Experience in areas such as warehouse operations, inventory management, demand/supply planning, or order fulfillment
Exposure to Order-to-Deliver (OtD), Supply Chain, or Procure-to-Pay (S2P) processes
Experience supporting ERP/system implementations or business transformation initiatives is an advantage
Experience working in FMCG or fast-paced operational environments is preferred
Basic understanding of supply chain processes, including planning, warehousing, transportation, and procurement
Familiarity with master data concepts and their impact on operations
Proficiency in Microsoft Excel (data tracking, reconciliation, reporting)
Familiarity with ERP systems (e.g., SAP) is an advantage
Experience with reporting tools or dashboards is preferred
Strong coordination and organizational skills, with ability to manage multiple workstreams and deadlines

Job Responsibility

Support readiness: help prepare demand/supply planning, warehousing, logistics, and procurement functions for transition
Cross-functional alignment: coordinate with Finance, IT, Customer Service, and Procurement to keep deployment timelines on track
Track progress: maintain action logs, risk registers, and readiness trackers
Business continuity: cover day-to-day operational tasks to maintain service levels while Subject Matter Experts (SMEs) focus on the ERP deployment
Data prep: clean and validate master data (materials, inventory, vendors, warehouse locations)
Fix data gaps: identify and resolve data errors, duplicates, or incorrect mappings
Baseline validation: verify current stock levels, open purchase orders, and deliveries for accurate migration
UAT support: assist SMEs in executing test scenarios for planning, warehouse, and logistics processes
Cutover tracking: monitor site readiness, transaction closures, and stock build-up
Stock & logistics: align inventory build-up with warehouse capacity and verify 3PL/transportation contingency plans

Fulltime

Transition Lead (Transition Program Owner)

We are currently seeking a Transition Lead (Transition Program Owner) to join ou...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Develop comprehensive Digital Workplace Transition Plans including scope, timelines, milestones, governance, and acceptance criteria
Define and execute transition approach based on risk and service criticality
Establish Knowledge Transfer strategy
Define RACI, communication plan, escalation matrix, and cross-tower dependency map
Drive integrated transition across workplace services: Service Desk, Field Services, EUC/Endpoint, M365, Asset, DeX, Automation
Ensure tool/process alignment for transition
Lead KT sessions from client/incumbent vendors to delivery teams
Ensure documentation completeness
Validate process mapping and operational readiness
Conduct Service Readiness Assessments and entry/exit criteria reviews prior to go-live

Job Responsibility

Transition Planning & Strategy (Digital Workplace)
Knowledge Transfer & Service Readiness
Governance, RAID & Risk Management
Resource Planning & Offshore Ramp-up (Workplace)
Tools, Data & Reporting (Digital Workplace)
Financial & Commercial Oversight
Stakeholder Management (Client + Internal)
Stabilization & Handover to BAU

Fulltime

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Control Tower Executive

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Control Tower Executive

Control Tower Executive

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Supply Chain Operation Analyst

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