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Control Room Operator

United Kingdom, Paisley · Job Posted June 09, 2026
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Job Responsibility

  • Liaise on a daily basis with peers, operational management teams and the client
  • Operate, monitor and prioritise all security systems located within the Control Centre in an effective manner, ensuring that all work is undertaken in compliance with the site-specific assignment instructions and current legislation
  • Manage Access and Egress in line with site specific Assignment Instructions
  • Record all events and actions monitored from within the control room
  • Respond and react to any incidents or security issues that may arise
  • Report any faults with the technology following the escalation process
  • Work alongside the emergency services and other security providers to ensure high standards
  • Produce written reports on incidents and occurrences in line with client requirements and company standards
  • Ensure safety of all persons on site
  • Perform ad hoc duties as directed

Requirements

  • Excellent communication skills and a strong customer focus
  • A valid SIA CCTV Licence - desirable
  • Previous control room experience – desirable
  • Previous CCTV System experience - desirable
  • Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
  • Able to achieve vetting to BS7858 Standards

Nice to have

  • A valid SIA CCTV Licence
  • Previous control room experience
  • Previous CCTV System experience

What we offer

  • 25 Days annual leave per annum
  • Company sick pay scheme
  • Access to Digital GP & Medicash Scheme
  • Excellent Company Pension Scheme
  • Death in Service - 3x salary
  • Enhanced Family Leave Pay
  • High staff discounts & rewards scheme
  • Recruitment bonus scheme
  • New business lead scheme
  • Employee Assistance Programme

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  • Perform ad hoc duties as directed
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