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We are looking for an accustomed Control Room Operator for the purposes of the prevention and detection of accidents, crimes and incidents happening at Channel 4 sites, both in London but also regionally. You will be working an average of 42 hours per week 4 on 4 off covering Day’s, Nights, and Weekends. Control Room Operators at Channel 4 work in a range of environments and positions to meet contractual expectation of the client. Control Room Operators ensure that they offer innovative services to the client, which positively contribute to providing a safe environment for customers, visitors, contractors, and colleagues.
Job Responsibility:
Liaise on a daily basis with peers, operational management teams and the client
Operate, monitor and prioritise all security systems located within the Security Control Room in an effective manner, ensuring that all work is undertaken in compliance with the site-specific assignment instructions and current legislation
Manage Access and Egress in line with site specific Assignment Instructions
Monitor and interact with CCTV within London and the Nations and Regions
Record all events and actions monitored from within the control room
Respond and react to any incidents, alarms or security issues that may arise
Report any faults with the technology following the escalation process
Work alongside the emergency services and other security providers to ensure high standards
Produce written reports on incidents and occurrences in line with client requirements and company standards
Ensure safety of all persons on site
Issue Contractor Passes and ensure any and all contractors have the required paperwork to carry out work
Control the issue of keys held by the security team
Ensure compliance with fire evacuation processes and procedures
Perform ad hoc duties as directed
Requirements:
Excellent communication skills and a strong customer focus
Must hold a valid SIA CCTV Licence
Previous control room experience – desirable
Previous CCTV System experience - desirable
Pervious Alarm Receiving Centre Experience - desirable
Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
Able to achieve vetting to BS7858 Standards
Nice to have:
Previous control room experience – desirable
Previous CCTV System experience - desirable
Pervious Alarm Receiving Centre Experience - desirable