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Control Room Operative

United Kingdom, London Employment contract 15.38 GBP / Hour · Job Posted May 27, 2026
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Job Description

We are looking for an accustomed Control Room Operator for the purposes of the prevention and detection of accidents, crimes and incidents happening at Channel 4 sites, both in London but also regionally. You will be working an average of 42 hours per week 4 on 4 off covering Day's, Nights, and Weekends. Control Room Operators at Channel 4 work in a range of environments and positions to meet contractual expectation of the client. Control Room Operators ensure that they offer innovative services to the client, which positively contribute to providing a safe environment for customers, visitors, contractors, and colleagues.

Job Responsibility

  • Liaise on a daily basis with peers, operational management teams and the client
  • Operate, monitor and prioritise all security systems located within the Security Control Room in an effective manner, ensuring that all work is undertaken in compliance with the site-specific assignment instructions and current legislation
  • Manage Access and Egress in line with site specific Assignment Instructions
  • Monitor and interact with CCTV within London and the Nations and Regions
  • Record all events and actions monitored from within the control room
  • Respond and react to any incidents, alarms or security issues that may arise
  • Report any faults with the technology following the escalation process
  • Work alongside the emergency services and other security providers to ensure high standards
  • Produce written reports on incidents and occurrences in line with client requirements and company standards
  • Ensure safety of all persons on site
  • Issue Contractor Passes and ensure any and all contractors have the required paperwork to carry out work
  • Control the issue of keys held by the security team
  • Ensure compliance with fire evacuation processes and procedures
  • Perform ad hoc duties as directed.

Requirements

  • Excellent communication skills and a strong customer focus
  • Must hold a valid SIA CCTV Licence
  • Previous control room experience – desirable
  • Previous CCTV System experience - desirable
  • Pervious Alarm Receiving Centre Experience - desirable
  • Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
  • Able to achieve vetting to BS7858 Standards.

Nice to have

  • Previous control room experience – desirable
  • Previous CCTV System experience - desirable
  • Pervious Alarm Receiving Centre Experience - desirable.

What we offer

  • Company sick pay scheme
  • Paid SIA license renewals
  • Enhanced Family Leave Pay
  • Cycle to Work Scheme
  • High staff discounts & rewards scheme
  • Access to Digital GP
  • Excellent pension scheme
  • Death in Service - £5000
  • Recruitment bonus scheme
  • New business lead scheme
  • Employee assistance programme
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