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Northern Security have an exciting new opportunity as our business grows for a Control Room Manager. You will oversee the daily operations of our central monitoring hub. The successful candidate will ensure the safety of personnel and assets through effective surveillance and incident response management. Salary: £38,500 per annum for a 42.5 hour flexible working week - to be available to cover shifts as and when required.
Job Responsibility:
Leading and mentoring a team of operators to maintain high performance levels
Developing and implementing standard operating procedures for emergency situations
Monitoring system health for CCTV, access control and fire alarms
Coordinating with emergency services and law enforcement during critical incidents
Analysing data logs to identify security trends or operational weaknesses
Conducting regular training drills to ensure staff readiness
Managing shift rotas to ensure twenty-four-hour coverage, Including covering gaps in the Control room rota due to Annual leave or sickness absence
Overseeing the maintenance and upgrading of technical equipment
Vision to look to the future to grow the control room contracts and team
Managing and planning Ad hoc Works
Assist in building a pool of zero hours guards to cover shifts
Escalation point for Control room for issues on shift or lack of cover
Requirements:
Significant experience within a security or emergency dispatch environment
Proven ability to manage teams under high pressure conditions
Strong understanding of data protection and privacy legislation
Excellent communication skills for briefing senior stakeholders
Technical proficiency with integrated security management software
Analytical mindset for solving complex logistical problems
Be able to provide 5 year checkable history to complete BS7858 vetting and screening