Control Manager, HSBC

HSBC

Location:
Singapore, Singapore

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Control Manager role at HSBC supports local Businesses, Functions, and branches with business continuity planning, incident management, operational resilience, and regulatory support. The role requires extensive experience in banking/financial services, managing incidents, risk control frameworks, and working with global teams to implement operational resilience frameworks and maintain compliance with local regulations.

Job Responsibility:

Support local Businesses, Functions and branches as they fulfil their business impact analysis, business continuity planning and exercise obligations and ensure robust recovery plans are in place
Support the embedment of the Major Incident Management (MIM) controls, including an effective market Major Incident Group (MIG) response capability
Facilitate MIG member training and exercises and the MIG invocation process
Perform threat monitoring and assessment, and provide timely escalation and updates to MIG Chair, regional BCIM team and stakeholders
Support the Singapore COO to ensure oversight and governance of the Global Operational Resilience framework for Singapore
Work with stakeholders to ensure global requirements and key milestones are completed
Support risk assessment on third party suppliers to prevent disruptions in services
Serve as the first point of contact for risk and control advisory to local stakeholders
Monitor key control indicators to ensure no material control lapses
Review and challenge adequacy of business impact analysis, continuity plans and exercises
Review gaps and submissions to Regulators to ensure appropriateness and accuracy

Requirements:

Significant experience in managing incidents, training senior executives and facilitating crisis exercises
in-depth understanding of the NFR framework, and prior experience in risk and control management is a must
Deep understanding of globally leading and local regulatory requirements related to business continuity, incident management and operational resilience
ability to build and maintain relevant cross-organisation and industry relationships to keep up to date on the external landscape and provide benchmarking views of HSBC Singapore against peer activity
Professional certification in Business Continuity, Operational Resilience or relevant areas, and experience in managing large scale, complex transformation/change initiatives with multiple stakeholders across geographies will be a significant advantage
Outstanding interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain regional and global team relationships
a proven ability to communicate effectively and confidently at all levels across the Group
High level of personal drive and motivation to ensure delivery of a broad range of outputs simultaneously across HSBC
Extensive experience in banking/ financial services, preferably in a global organisation

Nice to have:

Professional certification in Business Continuity, Operational Resilience or relevant areas
experience in managing large scale, complex transformation/change initiatives with multiple stakeholders across geographies

What we offer:

Flexible working
Continuous professional development
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 19, 2025

Expiration:
October 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Control Manager