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A Contracts Manager with Parexel is a client facing role and requires consistent management of the contract management processes, development of client-specific standards as required, documentation and negotiations. This position requires CRO experience in commercial contracts. The role collaborates internally with varying levels within our organization requiring excellent customer service skills, attention to detail, and the ability to be persistent while communicating appropriately and effectively. Facilitates and guides the development of client-ready budgets for proposals and contracts deliverables.
Job Responsibility:
Overall management responsibility for the contract process for specific or varied accounts including coordination of Operations, Project Management, Legal, Business Development and Finance to prepare, review, and negotiate contracts
Development of account specific standards for contracts, including presentation of budget, payment terms, standard contract language, etc., and discussion/negotiation with client as appropriate
Creates, negotiates, and finalizes contracts in accordance with departmental SOPs/guidance/work instructions
Amend project budgets as required in partnership with the project and functional teams ensuring all information is included from all groups
Utilize all internal tools and reports to appropriately amend client budgets
Develop a contract strategy to create the contract plan for delivery and client signature with accountable team members
Provide quality client deliverables to strict deadlines ensuring the formatted client grid presents the proper rationale for the cost changes
Attend all relevant internal meetings
Proactively leads and facilitates client meetings as required to negotiate costs and terms by targeted client signature date
Prepare draft contract documents from Parexel templates per guidance and in conjunction with relevant departments
Identifies and manages contractual issues that require finance/tax/other internal stakeholder input and applies lessons learned to similar scenarios in new contracts
Ensure all documents and files are saved in the appropriate areas and keep all data updated regularly in systems used for metrics and KPI purposes
Organize and manage time (e.g. Prepare sufficiently detailed handoff before taking time off, develop contract plans and structure work priorities / deliverables)
Proactive management of process and deadlines
Serves as a resource for less experienced team members (e.g. mentor, SME)
Aids team members as workload allows
Analyzes, and makes recommendations when asking questions/seeking guidance/approval
Adhere to internal / external expectations and deadlines
Map client bid-grids independently
review and update mapping references to pricing tool as required
Participates in projects/initiatives as needed (i.e. process improvement initiatives, tool refresh, change champion, etc.)
Requirements:
Strong understanding of the different operational aspects of clinical study conducts in different regions across the world
Has standard knowledge of managing client contract processes and accounts, reporting
Strong analytical and organizational skills with ability to perform several tasks simultaneously
Consistently performs high quality work and delivers on time under pressure
Impressive problem-solving skills and ability to make effective, appropriate decisions when necessary
Effective escalation management understanding when to bring in support and/or escalate difficult situations and interactions
Excellent attention to detail, excellent oral/written communication skills along with highly developed interpersonal and strong team orientated skills
Ability to proactively lead internal meetings and with clients
Ability to negotiate client discussions with minimal support
Ability to work independently and without close supervision in order to meet deadlines
Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
Approaches work with a sense of urgency and a positive attitude
Broad experience in proposals and contract management., the principles, contractual terms, pricing structures, pricing tools and data systems (e.g. Salesforce)
Comprehensive knowledge of relevant software (Windows, Word, Excel, Outlook, Databases)
Comprehensive knowledge of cash flow and revenue recognition
4-6 years of previous experience in project support, finance, contracting, or proposals in a CRO or similar environment
Ability to work from home
Ability to work irregular and/or extended hours as needed to meet the client’s proposal deadline
Bachelor’s Degree in Life Science, Business, Languages or equivalent combination of education and experience
Nice to have:
Previous experience in proposal development is a plus
Multinational and multicultural companies experience is a plus
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