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Our client is a national multi-service provider delivering electrical, drainage, pumping and lighting solutions across the UK. The Group is rapidly expanding and includes a dedicated Renewables Team delivering end-to-end low-carbon solutions for commercial, industrial and public sector clients. The Renewables Team delivers: Solar PV design & installation (roof and ground mount); Battery Energy Storage Systems (BESS); EV charging infrastructure (commercial and fleet); Grid connections and power upgrades (LV/HV via delivery partners); Operations & maintenance (O&M), monitoring and performance optimisation; Energy efficiency and compliance-led electrical works supporting decarbonisation. This Contracts Manager (Renewables) role is central to ensuring excellent customer experience, strong commercial control, and effective coordination between clients, delivery teams and project managers.
Job Responsibility
Manage a portfolio of renewables clients, acting as the primary point of contact for commercial and operational queries
Produce and issue quotations for variations, remedials, additional works and lifecycle upgrades (PV, BESS, EV, electrical enabling works)
Coordinate internally with project managers, engineering, procurement and subcontractors to build technically accurate and commercially robust quotes
Own escalation management: investigate issues, agree corrective actions, and ensure clear and timely communication to customers
Ensure smooth handover from quote to delivery, including scope, programme, access requirements, H&S documentation and customer expectations
Monitor contract performance (financial and operational), supporting governance, reporting and action tracking
Identify and develop organic growth opportunities within existing accounts, positioning Metcor as a trusted advisor
Support pricing strategy and margin protection by maintaining accurate cost build-ups, risk/assumption registers and approval workflows
Maintain accurate CRM and contract records, ensuring all client communications, quotes and actions are auditable and traceable
Requirements
Proven experience in a contracts management, commercial, or account management role within renewables, M&E, electrical, utilities or FM environments
Strong track record producing accurate, timely quotations, managing variations/change control and supporting prompt invoicing/close-out
Excellent stakeholder management skills, confident handling customer and supplier escalations and resolving issues professionally
Strong commercial awareness: understanding of margins, risk, scope control, contractual obligations and performance reporting
Experience collaborating with delivery teams and project managers to manage programmes, access/outages, dependencies and customer expectations
Disciplined documentation and record keeping (contract files, quotes, approvals, meeting notes, action logs) with audit-ready standards
Competent with Microsoft 365 (Excel, Word, Outlook) and CRM systems
Full UK driving licence
Working knowledge of renewables project and O&M activities (e.g., PV, BESS, EV) and typical operational, warranty and compliance considerations
Understanding of contract delivery models and commercial terms (scope, assumptions, exclusions, SLAs/KPIs, variations and change control)
Confidence reviewing technical reports and translating findings into customer actions (e.g., remedials, lifecycle replacement, optimisation upgrades)
Experience coordinating subcontractors/suppliers (rates, scope, performance, and resolution of defects/issues)
Working knowledge of site documentation and safe systems of work (RAMS, permits, site inductions, incident reporting) as applicable
Customer-first mindset with the confidence to lead difficult conversations and resolve issues
Commercially minded, disciplined with scope control, and comfortable balancing risk, margin and service
Highly organised with strong attention to detail and follow-through
Strong communicator who can work effectively with engineers, project managers and senior client stakeholders
Proactive and solutions-led, with a desire to improve processes and grow accounts organically
Nice to have
Familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance
NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M)