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Our client is a national multi-service provider delivering electrical, drainage, pumping and lighting solutions across the UK. The Group is rapidly expanding and includes a dedicated Renewables Team delivering end-to-end low-carbon solutions for commercial, industrial and public sector clients. The Role of a Renewables Contracts Manager: To own the day-to-day commercial and customer management of renewables contracts, ensuring accurate quoting, timely resolution of escalations, and clear communication between customers, the delivery team and project managers. The Contracts Manager will act as a trusted advisor to existing clients, identifying and developing organic opportunities that improve asset performance, reduce risk and expand Metcor's scope of work.
Job Responsibility
Manage a portfolio of renewables clients, acting as the primary point of contact for commercial and operational queries
Produce and issue quotations for variations, remedials, additional works and lifecycle upgrades (PV, BESS, EV, electrical enabling works)
Coordinate internally with project managers, engineering, procurement and subcontractors to build technically accurate and commercially robust quotes
Own escalation management: investigate issues, agree corrective actions, and ensure clear and timely communication to customers
Ensure smooth handover from quote to delivery, including scope, programme, access requirements, H&S documentation and customer expectations
Monitor contract performance (financial and operational), supporting governance, reporting and action tracking
Identify and develop organic growth opportunities within existing accounts, positioning Metcor as a trusted advisor
Support pricing strategy and margin protection by maintaining accurate cost build-ups, risk/assumption registers and approval workflows
Maintain accurate CRM and contract records, ensuring all client communications, quotes and actions are auditable and traceable
Requirements
Proven experience in a contracts management, commercial, or account management role within renewables, M&E, electrical, utilities or FM environments
Strong track record producing accurate, timely quotations, managing variations/change control and supporting prompt invoicing/close-out
Excellent stakeholder management skills, confident handling customer and supplier escalations and resolving issues professionally
Strong commercial awareness: understanding of margins, risk, scope control, contractual obligations and performance reporting
Experience collaborating with delivery teams and project managers to manage programmes, access/outages, dependencies and customer expectations
Disciplined documentation and record keeping (contract files, quotes, approvals, meeting notes, action logs) with audit-ready standards
Competent with Microsoft 365 (Excel, Word, Outlook) and CRM systems
Full UK driving licence
Working knowledge of renewables project and O&M activities (e.g., PV, BESS, EV) and typical operational, warranty and compliance considerations
Understanding of contract delivery models and commercial terms (scope, assumptions, exclusions, SLAs/KPIs, variations and change control)
Confidence reviewing technical reports and translating findings into customer actions (e.g., remedials, lifecycle replacement, optimisation upgrades)
Experience coordinating subcontractors/suppliers (rates, scope, performance, and resolution of defects/issues)
Working knowledge of site documentation and safe systems of work (RAMS, permits, site inductions, incident reporting) as applicable
Desirable: familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance
Contract and commercial management training (formal or on-the-job)
Customer service and escalation management training
QHSE training (RAMS awareness, incident reporting, and safe systems of work)
Desirable: NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M)
Nice to have
Familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance
NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M)