Contracts Manager - Reactive & Small Schemes Civils Framework

• Oversee end-to-end contract management of the framework, ensuring compliance with NEC4 ECSC (NR29) and Network Rail standards
• Manage the financial performance of the framework, including budgeting, forecasting, cost control and margin protection
• Ensure early warnings, variations and compensation events are managed in accordance with contractual requirements
• Oversee supply chain management, including subcontractor procurement, performance monitoring and compliance
• Work closely with the commercial team to ensure accurate valuations, applications for payment and final accounts
• Lead the successful delivery of reactive maintenance and planned civils works, ensuring delivery is safe, timely and to specification
• Develop and maintain efficient work allocation and planning processes to support emergency and reactive response
• Oversee KPIs and SLAs, ensuring performance aligns with Network Rail requirements
• Liaise with PMs, WDM/SPMs, engineers and site teams to resolve issues and support delivery
• Ensure health, safety and environmental compliance across all works
• Act as the primary contract-level point of contact with Network Rail
• Provide regular reporting on performance, risks and financial position to senior leadership and the client
• Attend progress meetings, site visits, audits and assurance activities
• Collaborate with internal functions including commercial, planning, H&S, design and compliance to ensure seamless delivery
• Provide effective line management to Project Managers and WDM/SPMs
• Set clear expectations for performance, safety, quality and behaviour
• Hold regular 1:1s and support development and competence growth
• Ensure reporting, governance and IMS / Insight2 processes are followed consistently

• Relevant engineering or commercial qualification (e.g. BSc Civil Engineering, Quantity Surveying, NVQ Level 6/7)
• Proven experience working on Network Rail Frameworks
• Proven experience managing framework contracts within rail or civil infrastructure
• Strong understanding of NEC4 contracts, particularly regarding compensation events and risk management
• Experience delivering reactive maintenance and small schemes works in a live operational environment
• Commercially astute with experience in cost control, forecasting and performance management
• Strong leadership, stakeholder management and decision-making skills
• Knowledge of health, safety, and environmental regulations applicable to the rail industry

PTS / TWC competences