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We are seeking an experienced Contracts Manager to join our Enterprise Contracts & Supplier Management team, supporting the Global Workplace Services (GWS) category. In this role, you will be responsible for drafting, negotiating, executing, and managing contracts that support GWS operations and strategic initiatives. You will serve as a key advisor on contracts strategy, partnering cross-functionally with GWS stakeholders to drive efficiency, mitigate risk, and deliver value. This role requires a forward-thinking professional who actively leverages AI tools and technologies to improve contract workflows, analysis, and decision-making.
Job Responsibility
Develop and lead contracts strategy for the GWS category, ensuring alignment with organizational goals and business priorities
Draft, review, redline, and negotiate a variety of commercial agreements including service agreements, SOWs, amendments, and NDAs
Serve as a trusted advisor to GWS business partners, providing strategic guidance on contract structure, risk allocation, and commercial terms
Identify and implement process improvements to streamline contract lifecycle management, leveraging AI and automation where applicable
Assess and mitigate contractual risk
escalate issues appropriately and collaborate with Legal as needed
Manage a portfolio of contracts through their full lifecycle — from intake and drafting through execution, compliance monitoring, and renewal/termination
Actively adopt and deploy AI tools to enhance contract analysis, drafting efficiency, clause management, and data-driven decision-making
Partner with Finance, Legal, Sourcing, and GWS business teams to ensure contracts support broader organizational objectives
Requirements
Strong experience adopting and leveraging AI tools (e.g., AI-assisted drafting, contract analytics, intelligent automation) in day-to-day contract workflows
6+ years of experience in contract management, commercial law, procurement, or a related field
Proven ability to develop and lead contracts strategy within a large-scale or matrixed organization
Experience prioritizing competing workstreams and managing stakeholder expectations based on impact, deadlines, and business needs
Demonstrated experience drafting, negotiating, and executing commercial agreements
Excellent written and verbal communication skills with the ability to translate complex contractual language for non-legal stakeholders
Bachelor's degree in Business, Legal Studies, Supply Chain, or a related field (or equivalent practical experience)
Nice to have
Experience managing contracts in a technology company environment
Track record of building or improving AI-enabled workflows for contracts or legal operations
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Familiarity with contract lifecycle management (CLM) platforms and tools
Experience supporting Global Workplace Services, Facilities, or similar operational categories
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience in strategic sourcing, procurement, or supplier management
Paralegal certification, JD, or CPCM/CFCM certification