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We are seeking an experienced Contracts Manager to oversee the delivery of facilities and maintenance contracts across multiple sites. You will be responsible for managing contractors, ensuring compliance with statutory regulations, delivering services to agreed KPIs, and maintaining excellent client relationships. This role is ideal for someone with a strong background in hard and soft FM, maintenance management, and contract performance monitoring.
Job Responsibility:
Manage and oversee FM and maintenance contracts, ensuring high-quality service delivery
Monitor contractor performance against KPIs, SLAs, and contractual obligations
Conduct site inspections and audits to maintain safety and compliance standards
Lead contract mobilisation, renewals, variations, and negotiations
Manage budgets, costs, and identify efficiencies across contracts
Ensure compliance with health & safety, statutory regulations, and industry best practices
Build strong relationships with clients, contractors, and internal stakeholders
Produce reports on contract performance, financials, and improvement initiatives
Requirements:
Proven contract management experience in facilities management, building maintenance, or related sector
Knowledge of hard FM (mechanical, electrical, HVAC, building fabric) and/or soft FM (cleaning, security, catering, grounds)
Strong budget management, commercial awareness, and cost control skills
Excellent stakeholder management, negotiation, and leadership skills
Knowledge of health & safety, compliance, and statutory requirements
Ability to manage multiple sites and contracts efficiently
Relevant qualification in Facilities Management, Building Services, or Engineering (HNC/HND/Degree desirable)
Health & Safety qualification (NEBOSH, SMSTS, or IOSH) preferred