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Contracts Assistant

United States, Fort Worth · Job Posted March 12, 2026
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Job Description

We are looking for a detail-oriented Contracts Assistant to join our team in Fort Worth, Texas. In this Contract to permanent position, you will play a vital part in supporting administrative operations within the metal fabrication industry. This position requires strong organizational skills, a proactive approach, and excellent communication abilities to ensure the smooth processing of orders and customer requests.

Job Responsibility

  • Process customer order requests by verifying materials, entering data into internal systems, and updating scheduling logs
  • Respond promptly and accurately to inquiries regarding shipments and delivery timelines
  • Utilize multiple systems and Excel templates to manage data and track orders
  • Generate weekly reports, including sales order processing, purchase order expediting, open order tracking, and delivery performance for customers and suppliers
  • Estimate delivery dates for customers based on production schedules and timelines
  • Communicate professionally with customers to address inquiries and provide requested information
  • Ensure compliance with company policies related to inventory, pricing, purchasing, credit, and quality standards
  • Participate in departmental and company meetings, as well as quality programs
  • Prepare reports on business transactions and maintain expense accounts
  • Promote adherence to organizational policies and procedures aimed at achieving total quality

Requirements

  • Proven experience in customer service and coordination roles
  • Strong customer service skills with excellent verbal and written communication abilities
  • Proficiency in Microsoft Excel, Word, and Windows-based systems
  • Familiarity with managing purchase orders and coordinating logistics
  • Ability to handle inbound calls and professionally address customer concerns
  • Skilled in scheduling and organizing tasks to meet deadlines
  • Experience working within a structured business environment, following established policies and procedures
  • Attention to detail and ability to navigate multiple systems efficiently

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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