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We are looking for a Contracts Assistant to support order coordination, customer communication, and reporting activities for a metal fabrication operation in Texas. This contract-to-permanent position is ideal for someone who enjoys working across multiple systems, keeping information organized, and providing responsive service to both customers and internal teams. The role plays an important part in helping orders move accurately from request through scheduling, shipment follow-up, and routine business reporting.
Job Responsibility:
Review incoming customer order requests, confirm material details, and record accurate information in company systems and scheduling trackers
Provide prompt updates to customers regarding order status, shipment questions, and delivery expectations using clear and effective communication
Maintain order-related records across multiple platforms, including spreadsheets and internal databases, to support smooth daily operations
Generate and distribute recurring operational reports covering sales orders, purchase order follow-up, open orders, and delivery performance for customers and suppliers
Coordinate with internal departments to align order information with production timing, inventory availability, and purchasing activity
Estimate delivery timing by referencing production plans, scheduling data, and transportation timelines
Prepare transaction-related documentation and support routine administrative reporting, including expense-related recordkeeping when needed
Participate in team meetings and quality-focused initiatives while following established company standards for ethics, pricing, purchasing, credit, and inventory practices
Requirements:
Prior experience in administrative support, customer service, order coordination, or a related office-based role
Strong written and verbal communication skills with the ability to respond professionally to customer inquiries and inbound calls
Proficiency with basic computer applications, including Microsoft Excel, Word, and Windows-based systems
Ability to manage multiple tasks at once while working accurately across spreadsheets, reports, and internal software
Experience supporting purchase orders, scheduling activities, or logistics coordination is preferred
Strong attention to detail and organizational skills, especially when handling order data and business records
Ability to follow company procedures and maintain a high standard of accuracy, professionalism, and business ethics
What we offer:
medical, vision, dental, and life and disability insurance