CrawlJobs Logo

Contracts and Service Manager

https://www.office-angels.com Logo

Office Angels

Location Icon

Location:
United Kingdom, Chelmsford

Category Icon
Category:
Office Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

32000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Pivotal role overseeing the smooth running of a busy service department, being the go-to person for customers needing equipment servicing and contract support, ensuring operations run seamlessly and delivering a professional and customer-focused experience

Job Responsibility:

  • Coordinate repairs, including booking equipment in, arranging collections/returns, and liaising with engineers and customers throughout the repair process
  • Manage and administer maintenance contracts, including renewals, amendments, and updates
  • Negotiate service contracts
  • Prepare, issue, and track contract renewal quotations and service documentation
  • Maintain accurate and up-to-date records in the CRM and service management systems
  • Provide excellent customer service, handling calls and emails professionally and promptly
  • Support the service and contracts team with general administration, scheduling, and documentation
  • Assist in preparing management reports and service performance data as required
  • Liaise with suppliers and internal departments to ensure efficient coordination of services
  • Ensure all customer interactions and contract activities are compliant with company policies and procedures

Requirements:

  • Solid administrative experience in a similar office-based role
  • Proven ability to negotiate service contracts
  • Background in contracts administration or service coordination
  • Excellent communication skills and a confident, professional telephone manner
  • Strong attention to detail and ability to juggle multiple priorities
  • Proficiency in Microsoft Office and CRM/service management systems
  • Organised, proactive, and comfortable working independently and collaboratively
  • Professional and customer focused
  • Reliable, methodical, and takes ownership of responsibilities
  • Thrives in a fast-paced, service-led environment
  • Positive team player with a can-do attitude
What we offer:
  • 20 days holiday plus bank holidays & 3 additional days over Christmas
  • Annual leave increases with length of service
  • Birthday off - extra to your holiday entitlement
  • Company pension scheme
  • Free on-site parking
  • Ongoing training and career development

Additional Information:

Job Posted:
October 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Contracts and Service Manager

Senior Manager, Contract Management

The Sr. Manager, Contract Management is responsible for managing complex contrac...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA/BS
  • 5-7 years of contract management experience
  • Deep technical knowledge of contract and risk management in the hospitality, lodging or adjacent sectors
  • Ability to lead cross-functional teams in a matrixed environment
Job Responsibility
Job Responsibility
  • Provides full life-cycle contract management for assigned contracts, including contract creation, review, approval, execution, performance monitoring, and renewal/termination
  • Handles a high volume of complex contract negotiations, leveraging best practices while maintaining a thorough knowledge of all aspects of contracts
  • Drives negotiating strategy for assigned contracts to achieve best-in-class commercial and legal terms, optimize savings, and mitigate risks
  • Accountable for contract interpretation, identification of risk, engagement of SMEs, internal escalations (when appropriate), and ensuring that contracts incorporate requisite legal and business terms
  • Proactively drives collaboration and engagement with cross-functional teams including, Finance, Legal, Risk Management, and Business Discipline Partners
  • Facilitates timely problem resolution of contractual issues to minimize the impact of service disruptions on the organization
  • Drives commercial outcomes by proactively leveraging data and analytics to track and manage workflow
  • Responsible for ensuring that executed contracts comply with both external laws/regulations and internal company standards and policies, including, those related to MIP-34
  • Utilizes established controls to ensure suppliers adhere to negotiated terms and provisions
  • educate stakeholders on contractual levers aimed at reducing cost and minimizing risk
  • Fulltime
Read More
Arrow Right

Contracts Manager

We are in search of a Contracts Manager to oversee our contract lifecycle manage...
Location
Location
United States , Chesterfield
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of experience in a Contracts Manager role or similar position
  • Proficiency in using Adobe Acrobat for document management
  • Demonstrable knowledge of business systems and their integration with contract management
  • Experience in handling amendments to contracts and agreements
  • Solid background in Contract Administration, including preparation, review, and revision of contracts
  • Proven track record in Contract Compliance and ensuring adherence to all contractual obligations
  • Extensive experience in Contract Management, including managing the execution, analysis, alteration, and revision of contracts
  • Strong skills in Risk Management, with a focus on identifying potential contractual risks and devising mitigation strategies
  • Demonstrable experience in Compliance, ensuring all contracts and agreements comply with laws, regulations, and company policies
  • Proven expertise in Contract Negotiation, with a strong ability to negotiate contract terms and conditions
Job Responsibility
Job Responsibility
  • Drive and manage contract renewals and negotiations with high-risk clients
  • Oversee and maintain contracts, including Master Service Agreements and subordinate agreements
  • Establish and adhere to document retention policies
  • Develop and implement risk management strategies while leading assessment activities
  • Streamline purchase order management and optimize system usage for improved efficiency
  • Manage the storage of subfirm agreements and resolve any contractual onboarding issues
  • Facilitate source fee management and ensure proper compensation for sales team
  • Collaborate cross-functionally to support Accounting through consolidated workflows for assignment changes
  • Monitor compliance with relevant laws and regulations, establishing monitoring systems and driving continuous improvement
  • Partner with HR on client-specific requirements including background checks and drug testing.
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • Access to company 401(k) plan
  • Free online training
  • Competitive compensation
  • Temporary and permanent placement solutions.
  • Fulltime
Read More
Arrow Right
New

Gas Contracts Manager

Portsmouth City Council are looking for a Gas Contracts Manager to join our Comp...
Location
Location
United Kingdom , Portsmouth
Salary
Salary:
60906.00 - 68200.00 GBP / Year
portsmouth.gov.uk Logo
Portsmouth City Council
Expiration Date
January 01, 2026
Flip Icon
Requirements
Requirements
  • ACS domestic gas qualifications (CCN1, CENWAT, CKR1, HTR1)
  • Excellent technical knowledge
  • Experience of managing strategic service contracts
  • Experience of procurement of term service contracts
  • Excellent practical knowledge of relevant legislation and technical guidance
  • Experience of preparing and developing strategies, policies and guidance documents
Job Responsibility
Job Responsibility
  • Overall management of gas contracts
  • Managing strategic Term Service Contracts in relation to gas repair, servicing and compliance activities
  • Contract management and service delivery of Gas Servicing, Repairs and Compliance Contract for HRA stock of 17,000 dwellings
  • Ensuring gas safety across 17,000 residential dwellings and 900 corporate assets
  • Fulltime
Read More
Arrow Right
New

Procurement and Contracts Category Manager

To work within a Transformation Unit supporting a specific area of the business,...
Location
Location
United Kingdom , Grimsby
Salary
Salary:
Not provided
eraemployment.agency Logo
ERA Employment CIC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Working across diverse services within complex organisations including partnership working
  • Experience of managing a tender process and/ or contract negotiation
  • Contract management experience and monitoring of key performance indicators
  • Experience of contract management and/ or supplier engagement
  • Market knowledge and awareness of intelligence tools and techniques (e.g., market/product segmentation, portfolio analysis, cost modelling etc)
  • Specialist knowledge and understanding of current best procurement practices and technology including competitive tendering, electronic reverse auctions
  • Knowledge of electronic tendering systems
  • Knowledge of the latest purchasing techniques and legislative requirements
  • Good working knowledge of client contracts and associated contract mechanisms
  • Knowledge/experience of managing a portfolio of strategic and large value contracts
Job Responsibility
Job Responsibility
  • Provide expert procurement and contract management advice to a specific business area
  • Develop and maintain excellent working relationships with the relevant business units and promote the principles of good procurement and contract management practice throughout the organisation and with partners to ensure that procurements are carried out in accordance with council policies and procedures, including Contract Procedure Rules, Financial Regulations, Health and Safety, Environmental Sustainability, Social Value and any other relevant legislation, regulations and codes of practice including relevant legislation
  • Work as part of a Transformation Unit throughout the life of a programme/project to understand the required outcomes and provide specialist advice in relation to the current market, provider engagement, and procurement options
  • Support and lead high value, complex and/or transformational procurements in conjunction with the service area lead, Transformation Business Partner, and where required the Strategic Procurement and Contract Management Lead
  • Provide advice and support to the service area in relation to the development of procurement specifications, and throughout the life of the procurement, for example, with supplier questions and evaluation of tenders
  • Provide support and advice to Contract Managers to effectively manage contracts and provide assurance that contracts deliver the specified performance and outcomes within budget
  • Ensure that outcomes are clearly defined, and appropriate performance measures and outcomes are put in place as part of the procurement and contract management process
  • Assist the Strategic Procurement and Contract Management Lead to implement promote and embed internal and external policies and initiatives linked to procurement and contracting e.g., Social Value, carbon neutral, equalities
  • Undertake such other duties as may be reasonably expected at this level
Read More
Arrow Right
New

Utilities Service Manager

Would you like to be part of Vital Energi’s Strategy of Growth? If so, we have a...
Location
Location
United Kingdom , Blackburn
Salary
Salary:
Not provided
vitalenergi.co.uk Logo
Vital Energi Utilities Limited
Expiration Date
February 27, 2026
Flip Icon
Requirements
Requirements
  • Knowledge & experience of working with electronic Customer Service systems required
  • Purchasing/ invoicing experience
  • ISO 9001, 14001 & 18001 awareness
  • Computer literate with working knowledge of all Microsoft Office Suite applications
  • Ability to work to deadlines and with minimum supervision
  • A flexible approach to working practices and hours to meet the needs of the role
Job Responsibility
Job Responsibility
  • Provide direction, support and guidance to contract managers and systems support within the department
  • Support the department manager on Heat Trust Audit requirements for Esco contracts
  • Support the Operations and Services Director to advise and update the commercial department with updates for the trading forecast
  • Serve as the main point of contact for clients regarding service performance and escalations
  • Monitor service metrics alongside the Department Manager to track performance and identify areas of improvement
  • Develop, monitor and report on progress with monthly report automation
  • Assist with the development of additional work proposals when requested by clients
  • Assess the current contract portfolio and reallocate the workload across contract managers
  • Implement and improve service delivery processes, tools and procedures
  • Coordinate with Contract Managers and Mobilisation Managers to ensure smooth workflow and communication
What we offer
What we offer
  • Attractive salary plus benefits
Read More
Arrow Right

Estate Management Contract Coordinator

Join Us in Making Housing Safer and More Efficient! Hybrid role to start ASAP fo...
Location
Location
United Kingdom , London
Salary
Salary:
17.22 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in building safety, asset management, or environmental health and safety teams
  • Strong contract management skills and a customer-focused approach
  • Excellent communication abilities, both written and verbal
  • Proficiency in Microsoft Office and knowledge of Housing Management Systems (e.g., Open Housing, salesforce)
  • Strong Excel skills
  • Be very organised & have excellent attention to detail
Job Responsibility
Job Responsibility
  • Coordinating Inspections: Review and triage grounds maintenance, pest control, and other inspections based on risk
  • Managing Data: Update IT systems with property inspections and monitor compliance works
  • Contract Management: Support day-to-day operations by managing work orders, tracking progress, and ensuring contract obligations are met
  • Engaging Stakeholders: Communicate effectively with property managers, contractors, and environmental health officers to resolve queries and build constructive relationships
  • Problem Solving: Handle customer service inquiries and ensure compliance records are accurate and up-to-date
What we offer
What we offer
  • Be part of a team dedicated to improving housing safety and compliance
  • Enjoy a collaborative work environment where your ideas are valued
  • Develop your skills and advance your career in the housing industry
  • Fulltime
Read More
Arrow Right

Service Level Manager

At Sopra Steria’s OptimAI team, we help customers optimize and simplify core ope...
Location
Location
Belgium , Brussels
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in service delivery, service level management, or IT support in an enterprise environment
  • Familiarity with ITIL principles and continuous improvement methodologies
  • Ability to translate customer needs into actionable service and operational improvements
  • Strong communication and stakeholder management skills
  • Experience supporting complex or business-critical software applications is a strong asset
  • Hands-on experience with ITSM tools (e.g., 4me, ServiceNow, or similar)
  • Languages: Dutch and English are required
  • French is a plus.
Job Responsibility
Job Responsibility
  • Ensure operational continuity and SLA-compliant service delivery across your customer portfolio
  • Guide CuCa consultants in their daily execution and customer interactions
  • Lead service review meetings and communicate clearly through reports and dashboards
  • Align third-party services with contractual and technical standards
  • Identify and drive continuous service improvements, both operational and strategic
  • Act as a trusted advisor, spotting opportunities for system-wide optimizations beyond CuCa scope
  • Contribute to our ambition to evolve towards intelligent support services, including AI-driven capabilities
  • Promote knowledge sharing and ensure the Customer Knowledge Base remains a living reference
  • Provide input for budget follow-up and support contract renewals
  • Guide the onboarding of new customers, ensuring a smooth transition into operational support.
What we offer
What we offer
  • Mobility options (including a company car)
  • Insurance coverage
  • Meal vouchers
  • Eco-cheques
  • Continuous learning opportunities through the Sopra Steria Academy
  • Team events.
Read More
Arrow Right

Estate Management Contract Coordinator

Join Us in Making Housing Safer and More Efficient! Estate Management Contract C...
Location
Location
United Kingdom , London
Salary
Salary:
20.09 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in building safety, asset management, or environmental health and safety teams
  • Strong contract management skills and a customer-focused approach
  • Excellent communication abilities, both written and verbal
  • Proficiency in Microsoft Office and knowledge of Housing Management Systems (e.g., Open Housing, salesforce)
  • Strong Excel skills
  • Be very organised & have excellent attention to detail
Job Responsibility
Job Responsibility
  • Coordinating Inspections: Review and triage grounds maintenance, pest control, and other inspections based on risk
  • Managing Data: Update IT systems with property inspections and monitor compliance works
  • Contract Management: Support day-to-day operations by managing work orders, tracking progress, and ensuring contract obligations are met
  • Engaging Stakeholders: Communicate effectively with property managers, contractors, and environmental health officers to resolve queries and build constructive relationships
  • Problem Solving: Handle customer service inquiries and ensure compliance records are accurate and up-to-date
What we offer
What we offer
  • Be part of a team dedicated to improving housing safety and compliance
  • Enjoy a collaborative work environment where your ideas are valued
  • Develop your skills and advance your career in the housing industry
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy