Contracts and Helpdesk Coordinator Job at 360 Resourcing Solutions (Ipswich)

Contract Tier 3 Helpdesk Analyst

Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our ...

Location

United States , Nashville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Extensive experience in a Tier 3 helpdesk or advanced technical support role
In-depth knowledge of desktop operating systems (e.g., Windows, macOS), server systems, software applications, and advanced network concepts
Proficiency in troubleshooting complex technical issues and providing expert guidance
Strong communication and leadership skills
Relevant IT certifications (e.g., Cisco Certified Network Professional, Microsoft Certified Solutions Expert) are a plus
Ability to mentor and support junior team members effectively
Exceptional problem-solving skills and adaptability

Job Responsibility

Advanced Problem Resolution: Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems
Escalated Ticket Management: Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction
Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems
Root Cause Analysis: Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability
Documentation and Knowledge Sharing: Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team
Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems
Vendor Coordination: Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions
Performance Optimization: Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Contract Administrator

Play a crucial role in the mobilisation and smooth operation of new contract. Th...

Location

United Kingdom , Guildford

Salary:

25500.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in contract administration, helpdesk, contact centre, or administrative roles
Strong organisational skills with a keen eye for detail
Proficiency in Excel
Proactive approach to problem-solving
Ability to manage high-pressure situations
Excellent communication skills
Positive attitude

Job Responsibility

Manage incoming emails and efficiently load job requests into IT system
Coordinate deployment of engineers or operatives to sites for essential repairs
Ensure client's IT system is updated promptly and accurately
Enter costs meticulously to facilitate accurate billing processes
Assist in organising and scheduling planned maintenance tasks
Help produce insightful reports for contract manager and client
Make and receive calls from scheme managers and engineers to support contract operations

What we offer

20 days holiday + BH, with additional holiday
Pension Scheme
Free parking on-site
Friendly team

Fulltime

Contract Administrator

As a Contract Administrator, you will play a crucial role in the mobilisation an...

Location

United Kingdom , Guildford

Salary:

25000.00 - 30000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Experience in contract administration, helpdesk, contact centre, or administrative roles (preferred)
Strong organisational skills with a keen eye for detail
Proficiency in Excel is advantageous
A proactive approach to problem-solving and the ability to manage high-pressure situations
Excellent communication skills and a positive attitude.

Job Responsibility

Manage incoming emails and efficiently load job requests into our IT system
Coordinate the deployment of engineers or operatives to sites for essential repairs
Ensure that the client's IT system is updated promptly and accurately
Enter costs meticulously to facilitate accurate billing processes
Assist in organising and scheduling planned maintenance tasks, adapting day changes as needed
Help produce insightful reports for the contract manager and client
Make and receive calls from scheme managers and engineers to support contract operations.

What we offer

20 days holiday + BH, with additional holiday
Pension Scheme
Friendly team
Free parking on-site
So Much more!!

Fulltime

Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to join our team i...

Location

United States , Norwalk

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in administrative roles, preferably within a non-profit setting
Strong skills in office management, organization, and multitasking
Proficiency in handling contracts, financial invoices, and insurance renewals
Familiarity with IT onboarding/offboarding processes and basic helpdesk coordination
Excellent communication abilities for liaising with departments and external vendors
Competence in donor management systems and data entry tasks
Ability to work collaboratively across multiple teams and adapt to evolving priorities
Proficiency in Microsoft Office Suite and other relevant software tools

Job Responsibility

Manage daily office operations, including maintaining supplies, overseeing conference room maintenance, and coordinating site access for staff and visitors
Assist with contract reviews and facilitate the completion of necessary agreements under the guidance of your supervisor
Coordinate annual charity registration updates and charity rating agency communications in collaboration with your supervisor
Handle the renewal process for organizational insurance policies, ensuring timely and accurate submissions
Design and oversee IT onboarding and offboarding processes for new and departing staff
Serve as a liaison with IT support to address user setups and basic helpdesk needs, while maintaining clear communication with staff
Process invoices and support financial tasks as directed by your supervisor
Organize and manage staff anniversary gifts and recognition efforts in partnership with the HR department
Support the Development team by uploading donor acknowledgment letters into the donor management system
Provide administrative assistance to the Medical team, including scheduling meetings, preparing agendas, and tracking follow-up items for various team projects

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Workplace Operations & Technical Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Mumbai

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Deep experience in commercial real estate, skilled trades or technology
relevant experience to a new industry
ability to collaborate closely with cross-functional teams
ability to align facilities strategies with business needs
ability to ensure seamless day-to-day office operations
ability to maintain highest standards of service delivery across technical and soft services
ability to take full ownership of office technical systems (HVAC, electrical, plumbing, fire safety)
ability to conduct daily checks
ability to perform hands-on preventative maintenance tasks
ability to ensure systems run smoothly and efficiently

Job Responsibility

Collaborate closely with India Workplace Operations & Hospitality Lead and cross-functional teams to align facilities strategies with business needs
Act as the 'number 2' facilities point of contact after the Workplace Operations & Technical Manager
Ensure seamless day-to-day office operations
Maintain highest standards of service delivery across all technical and soft services
Technical Systems Management & Daily Operations - Take full ownership of all office technical systems including HVAC, electrical, plumbing, and fire safety systems
Conduct daily checks
Perform hands-on preventative maintenance tasks
Ensure all systems run smoothly and efficiently
Maintain a clean, hygienic, and spotless service environment
Preventative & Reactive Maintenance Program - Manage a comprehensive preventative maintenance schedule through regular inspections to identify and address potential issues proactively

Fulltime

Contract Manager

An excellent opportunity has arisen to join one of the leading companies in the ...

Location

United Kingdom , London

Salary:

75000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

2-3 years of proactive facilities or office management experience within a corporate environment
Good understanding of key office infrastructure (HVAC, electrical, plumbing, security, cleaning, helpdesk)
Strong organisational skills
Ability to handle multiple overlapping priorities and manage own workload
Strong understanding of Microsoft office suite and in particular Excel, Word and PowerPoint
IOSH Working/Managing Safely
Excellent interpersonal and organisational skills

Job Responsibility

Oversee and manage the total fm package on site including M&E, cleaning, security, events and helpdesk
Coordinate contractor call out and attendance for all proactive and reactive works
Coordinate survey, quotation and presentation of competitive pricing for works packages as required
Assist with vendor relationship management, ensuring agreed service levels are attained
Assist with financial activities
Maintain contracts schedule and flag up expiring contracts for renewal to FM
Assist with space planning and office moves coordination
Carry out monthly office inspections and close out related actions
Coordinate ad hoc security cover with relevant contractor as required
Assist in building team processes and procedures to support consistent outcomes

Fulltime

Assistant Manager - Soft Services

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Gurugram

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

More than 6-8 years in Facility Management – Soft Service preferably from hotel Industry & specialized in Housekeeping & have eye for detail
Excellent people skills and ability to interact with a wide range of client staff and demands
Demonstrated experience with tendering and service improvement initiatives
Knowledge of Occupational Safety requirements
Knows the inventory management, good keeping knowledge
Strong PC literacy and proven ability to manage daily activities using various systems
Demonstrated experience with continuous improvement initiatives
Demonstrated experience with client reporting and preparation of reports
Flexible to work in shifts
Understanding of Cafeteria operations will be an added advantage

Job Responsibility

Provide comprehensive facility and contract management for the client, with a focus on continuous improvement
Achieve financial and other targets established by the Facilities Manager
Achievement of the Key Performance Indicators and Service Level Agreement targets
Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery – this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services
Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client
Routinely Inspect all contracted services to ensure performance measures are being maintained
Event Management, basic sets ups, coordination with internal client groups
Ensure Helpdesk service requests are attended to in time
Effectively manage the mailroom services to ensure an on time deliverable system

What we offer

Total Rewards Program, competitive pay and benefits package

Fulltime

Shift Engineer

The Shift Engineer forms part of the Technical team service provided under the c...

Location

United Kingdom , London

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

High level electrical bias technician to maintain all LV systems in the tenant demise
Completed a recognised approved apprenticeship or Higher Education C&G or equivalent (Ideally L3 will be required for individuals undertaking Isolations for Contractors L2 will be reviewed on Merit based on the disciplines they hold)
Relevant electrical qualifications to work on LV systems
Ability to fault find LV / ELV control systems including monitoring and fault diagnostics on power quality
Isolation of Plant and management of System including Controls and pump sets
IT literate as they will be required to work in real time on a tablet
Good understanding of HVAC systems and fundamentals, including the ability to be able to operate the equipment at its full potential
This includes basic controls knowledge with the ability to diagnose and repair any non-gas related issues
Building Services Knowledge
Mechanical/ Electrical / HVAC Knowledge

Job Responsibility

Provide efficient and effective control of work services, supporting projects, operational activities, and small works across the BP portfolio
Provide support in the coordination, planning and monitoring of sub-contract works including monitoring, auditing, and enforcement of the Control of Work requirements
Responsible for the safe execution, agreed quality and timely completion of sub-contract work and to ensure that the Client & JLL requirements are adhered to at all times
Support with out of contracted hours works and manage contractors and own work load Accordingly in accordance and support from the Engineering Management Team
To be able to install and maintain new plant and equipment when required, ensure that plant faults and defects are swiftly rectified
Ensure that suitable spares are available to carry out both maintenance and reactive works and to establish estimated timescales to carry out remedial works
Mange time on Projects to suite deadlines and complete assigned tasks as stipulated by Technical Services / Project managers
React to breakdown maintenance requests within the required SLA’s
Ability to self-perform maintenance tasks
Provide emergency response OOH on site to manage the site BCP, Escalate urgent issues identified through to the Technical Services Manager

What we offer

Training and professional development will be a key part of the role and overall package, with a focus on further upskilling in areas such as Authorised Person (AP) responsibilities, isolations, and other key disciplines

Fulltime

Contracts and Helpdesk Coordinator

360 Resourcing Solutions

Location:
United Kingdom , Ipswich

Category:
Office Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 11, 2026

Expiration:
April 24, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Contracts and Helpdesk Coordinator

Contract Tier 3 Helpdesk Analyst

Contract Administrator

Contract Administrator

Administrative Assistant

Workplace Operations & Technical Manager

Contract Manager

Assistant Manager - Soft Services

Shift Engineer

Contracts and Helpdesk Coordinator

360 Resourcing Solutions

Location:United Kingdom , Ipswich

Category:Office Administration

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:April 11, 2026

Expiration:April 24, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Contracts and Helpdesk Coordinator

Contract Tier 3 Helpdesk Analyst

Contract Administrator

Contract Administrator

Administrative Assistant

Workplace Operations & Technical Manager

Contract Manager

Assistant Manager - Soft Services

Shift Engineer

Location:
United Kingdom , Ipswich

Category:
Office Administration

Contract Type:
Employment contract

Job Posted:
April 11, 2026

Expiration:
April 24, 2026