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Are you looking to make a difference with your analytical strengths? Coloplast is offering a unique opportunity to be part of shaping the way customer contracting is done in the US. The Key Account Contract Analyst is responsible for managing customer contracts for our largest customers to optimize our top and bottom line in partnership with our sales team. The responsibility covers all the steps from analyzing the initial contract proposal to following up on customer performance. As the Key Account Contract Analyst, you will work in a talented and dynamic team environment with frequent exposure to our North American leadership team.
Job Responsibility:
Collaborate with the Key Account Sales team to establish contractual relationships with key retail and distributor customers while upholding critical business initiatives and considering holistic business impact. This includes RFP, RFI, RFQ, bids, and contract requests on both our templates and our customers’
Analyze contract terms and conditions to determine compliance and assess business risk
Provide analysis and recommendations when acquiring and documenting appropriate stakeholder approvals
Serve as point of contact for Coloplast internal clients on contract negotiation and other contractual matters, including status of contracts in process and tracking of contracts in DocuSign CLM
Build relationships with key internal stakeholders, including Legal, Finance, Marketing, Regulatory, and Global Operations to facilitate understanding, proactively influence timely decision-making, and streamline execution of contractual terms & conditions
Assist with the negotiation of customer contracts on business terms and conditions when requested by the sales team
Ensure corporate requirements are met while implementing contracts: notifications, documentation, price file uploads, record management, systems-related updates, and other follow up items as needed
Evaluate and challenge standard contract processes to make or support solutions, and proactively solicit stakeholder input
Educate internal business partners on Coloplast contract strategy, as well as request and review process
Translate detailed contract language into concise, clear communications in order to help distributor customers and other external customers better understand contract related terms including pricing
Independently design or improve upon processes & tools to help the Contracts team facilitate accurate workflow management, contract price loading, KPI monitoring, data management, and record retention
Provide timely responses to internal and external inquiries
Develop reports for senior management on contract performance and summaries of key terms & conditions
Design queries from various data sources to assist in research and analysis of customer sales data, purchase commitment compliance, reconciliations, product launches, and adherence to contractual requirements
Coloplast employees are required to conduct business to the highest ethical and professional standards
comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies
Other job duties as assigned
Requirements:
Undergraduate degree in Business, Communications, Marketing, or equivalent
Minimum of five years’ experience working with contracts, negotiations, or legal department
healthcare industry preferred
Knowledge of healthcare compliance requirements is preferred
Excellent understanding of corporate policies and procedures, coupled with ability to independently identify required improvements to established policies
Nuanced understanding of the business needs and an appreciation of financial contractual implications
Ability to prioritize, multi-task and complete complex tasks efficiently and independently with a high degree of accuracy and attention to detail
Confidence to apply independent judgment and creativity to complex contract resolution issues, in partnership with legal and compliance stakeholders
Comfortable with effectively varying communication styles to all levels within the organization
Proven track record with consistent high performance both academically and professionally
Excellent written and verbal communication skills
Experience with managing multiple initiatives / projects
Technical proficiency with the following tools / systems: Excel, Outlook, Enterprise One, DocuSign
A team player with the ability to use strong verbal reasoning skills to analyse elements of contract language
Nice to have:
Healthcare industry experience
Knowledge of healthcare compliance requirements
What we offer:
Comprehensive medical, dental, and vision insurance plans
Access to company sponsored wellness programs and mental health resources
Paid leave of absence for qualifying events
Generous paid parental leave for both birthing and non-birthing parents
Competitive 401(k) plan with company match that vest immediately
Financial planning services
Corporate discount programs for goods and services
Generous paid time off
Flexible work hours
Flexible work arrangement options
Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement
Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events
A supportive work environment where everyone feels valued and has a sense of belonging
Participate in team-building activities, volunteer opportunities, and company-sponsored events
Sustainability strategy that outlines our ambitions for running our company in a more sustainable way