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As a Contracts Administrator, you’ll play a critical role in ensuring our Facilities Management contracts run seamlessly nationwide. You’ll be the backbone of contract reporting, compliance, and data insights — helping us deliver high-quality, safe, and sustainable services. You won’t just manage contracts — you’ll enable better outcomes for our customers, teams, and participants.
Job Responsibility:
Manage contract administration across Facilities Management agreements
Ensure accurate, timely reporting to meet customer and compliance requirements
Analyse contract data to identify trends and drive continuous improvement
Deliver exceptional customer service to internal and external stakeholders
Build strong working relationships with leaders, contractors, and customers
Support tenders, quotes, and business development activities
Transform large datasets into clear, insightful reports
Monitor KPIs, contract obligations, and performance outcomes
Support invoicing processes by ensuring job accuracy and completion
Maintain and improve systems for contract tracking and reporting
Identify gaps and recommend smarter, more efficient ways of working
Contribute to ISO-aligned quality, safety, and environmental standards
Requirements:
Highly organised with strong contract administration experience
Analytical and comfortable working with large datasets and reporting tools
A confident communicator with excellent stakeholder engagement skills
Solutions-focused, adaptable, and proactive
Skilled in Microsoft Office and systems like SharePoint
Nice to have:
Facilities Management or field services experience
Exposure to contract tendering and costings
Experience with systems like Urbanise
What we offer:
Purpose-driven work that makes a real difference
Opportunities for growth and continuous learning
Inclusive, supportive team culture
Focus on wellbeing, safety, and sustainability
Be part of an organisation transforming the future of disability support