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Contractor Management Administrator

https://www.randstad.com Logo

Randstad

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Location:
United Kingdom , Whetstone, Greater London

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role provides specialist administrative duties for the Contractor Accreditation Service (CAS) and Out of Hours departments, ensuring efficient and compliant operations across both areas. The core focus is the vetting of contractors and ongoing maintenance of the database relied upon by Property Managers to source qualified, competent and fully insured contractors for managed developments. The role also encompasses oversight of the Out of Hours database, ensuring all subscribers are correctly allocated within the system and invoiced accurately as required.

Job Responsibility:

  • Contractor vetting including identity, financial position, competency, insurance, VAT status, and health & safety checks
  • Create and issue invoices and credit notes and assist with credit control
  • Use Outlook, Word, Excel, Teams, and bespoke systems as required
  • Document management: copy / scan / index / save documents to various systems
  • Update various spreadsheets/database/diary systems following portfolio/property manager changes, lost blocks, new clients, completion of assessments and works etc
  • Liaise with Leaseholders, Clients, Property Managers, Contractors, Surveyors in connection with major works projects, contractor management, performance issues, signage, fee proposals, instructions and works status
  • Assist with providing accurate data for management reports
  • Any other ad hoc office admin tasks as directed by line manager
  • Support the other Property Management Support Services Teams when necessary
  • Communicate with internal and external stakeholders and clients to answer queries and resolve issues.

Requirements:

  • Maths and English at GCSE (A-C) or equivalent
  • Teamwork skills
  • The initiative, enthusiasm, and self-confidence to interface directly with clients
  • Understanding of residential block property management
  • Well-developed interpersonal and oral communications skills, professional telephone manner and ability to manage challenging callers
  • High standard of numerical and written English grammar
  • Good IT skills, particularly in Excel
  • Excellent interpersonal skills and customer focus
  • Ability to work on own initiative, prioritise workload and work under pressure
  • Work on pre-determined task deadlines
  • Follow written procedures.

Additional Information:

Job Posted:
May 12, 2026

Expiration:
May 22, 2026

Work Type:
On-site work
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