Contract Tier 2 Helpdesk Analyst Job at Robert Half (Nashville)

Contract Tier 3 Helpdesk Analyst

Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our ...

Location

United States , Nashville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Extensive experience in a Tier 3 helpdesk or advanced technical support role
In-depth knowledge of desktop operating systems (e.g., Windows, macOS), server systems, software applications, and advanced network concepts
Proficiency in troubleshooting complex technical issues and providing expert guidance
Strong communication and leadership skills
Relevant IT certifications (e.g., Cisco Certified Network Professional, Microsoft Certified Solutions Expert) are a plus
Ability to mentor and support junior team members effectively
Exceptional problem-solving skills and adaptability

Job Responsibility

Advanced Problem Resolution: Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems
Escalated Ticket Management: Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction
Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems
Root Cause Analysis: Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability
Documentation and Knowledge Sharing: Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team
Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems
Vendor Coordination: Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions
Performance Optimization: Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Hardy

Salary:

16.00 - 24.00 USD / Hour

CVS Health

Expiration Date

May 13, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Support the pharmacy team in delivering operational and service excellence
Assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations
Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Parttime

New

Pharmacy Manager

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Wilmington

Salary:

65.00 - 85.00 USD / Hour

CVS Health

Expiration Date

May 08, 2026

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Customer Service and Team Orientation
Communication Skills
Mathematical Reasoning

Job Responsibility

Lead and develop a pharmacy team that provides exceptional patient care
Promote best practices and lead through change
Identify and address performance opportunities
Support novel program awareness
Onboard newly hired pharmacy team members
Recognize colleagues for their success
Exhibit best practices when working the bench
Provide direct and effective management of their pharmacy team
Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Oversee the pharmacy team during bench shifts

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

New

Director Regional Equipment Sourcing & Procurement

Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. W...

Location

United States , Redmond

Salary:

130900.00 - 277200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 5+ years experience in data science/analytics, finance, project management, supply chain, and/or operation OR Bachelor's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 7+ years experience in data science/analytics, finance, project management, supply chain, and/or operation OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Develop and own procurement strategies for major data center equipment categories (e.g., UPS systems, generators, switchgear, power distribution units, chillers, CRAH/CRAC units, & HAC)
Conduct project assessments, regional segmentation, and cost modeling to identify opportunities for optimization
Lead RFx processes (RFI/RFP/RFQ) from requirements gathering through supplier selection and contract execution
Drive total cost of ownership (TCO) analysis, benchmarking regional projects, and long‑term sourcing roadmaps in partnership with Category teams
Establish and manage supplier relationships, ensuring quality, capacity, delivery performance, and continuous improvement
Conduct weekly reviews (WBRs), risk assessments, and corrective action plans
Partner with suppliers on New Product Introduction (NPI), scaling production capacity, and engineering alignment across regional projects
Negotiate commercial terms for project specifics, enforce master supply agreements, service-level expectations
Ensure compliance with legal, commercial, and operational standards
Mitigate supply chain and geopolitical risks through multi-sourcing, inventory planning, and long-term strategy

Fulltime

New

Staff Pharmacist

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Decatur

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

April 30, 2026

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times
escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance

Fulltime

New

Principal Software Engineer, Full Stack

Security represents the most critical priorities for our customers in a world aw...

Location

United States , Redmond

Salary:

139900.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter
Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience
5+ years of experience programming in modern back-end languages such as C#, Java, Go, or Python
3+ years of experience designing, building, and operating scalable, highly available cloud services or distributed systems on platforms such as Azure, AWS, GCP, or comparable cloud environments, with production ownership and CI/CD pipeline integration
3+ years of experience applying distributed systems concepts such as concurrency, conflict resolution, and consensus algorithms to build resilient and maintainable back-end architectures

Job Responsibility

Leads by example across teams and mentors others to produce extensible, maintainable, well-tested, secure, and performant code used across products that adheres to design specifications
Identifies best practices and coding patterns (e.g., leveraging state-of-the-art generative artificial intelligence [GenAI], approaches to source code organization, naming conventions) and provides deep expertise in the coding and validation strategy
Applies and identifies best practices and shares information with other engineers for building code based on well-established methods and secure design principles while also applying best practices for new code development and formal validation of security invariants
Leads product development and scaling to customer requirements and applies best practices for meeting scaling needs and performance expectations and security promises
Creates and applies metrics to drive code quality and stability, appropriate coding patterns, and best practices. Understands and applies security best practices and establishes code invariants to model "security as code," ensuring each layer is independently secure, and minimizing risk
Demonstrates deep understanding of upstream and downstream interactions between systems and ensures security, compliance, performance, and reliability can be achieved across the entire stack. Coordinates and collaborates with other teams to reach common goals where dependencies and validation concerns overlap

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , San Francisco

Salary:

20.83 USD / Hour

CVS Health

Expiration Date

May 13, 2026

Requirements

Must be at least 16 years of age
Licensure requirements vary by state
Attention and Focus: The ability to concentrate on a task over a period of time without being distracted
Customer Service Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand customers’ reactions, and respond appropriately
Communication Skills: Use and understand verbal and written communication to interact with customers and colleagues
Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Mathematical Reasoning: The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Problem Resolution: Is able to judge when something is wrong or is likely to go wrong
recognizing there is a problem

Job Responsibility

Manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations
Deliver compassionate care to our millions of patients every day
Ensure all medication needs and regulatory compliance standards are met for our patients
Demonstrate ethical conduct and maintain patient confidentiality at all times
Complete an extensive CVS Pharmacy Technician Training Program
Satisfy all registration, licensing and certification requirements according to your State’s Board of Pharmacy guidelines

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Parttime

New

Senior Sales Engineer

The Senior Sales Engineer (SE) at LogicMonitor supports the technical evaluation...

Location

India , Pune

Salary:

Not provided

LogicMonitor

Expiration Date

Until further notice

Requirements

Bachelor’s degree preferred
7+ years in IT, SE, or equivalent technical sales role
Deep technical knowledge of IT infrastructure, monitoring, cloud, and automation concepts
Strong understanding of the LogicMonitor platform and its integration capabilities
Excellent written and verbal communication skills, with the ability to engage both technical and business audiences
Experience with scripting or automation languages (Groovy, Python, PowerShell, etc.)
Proficiency with AI and GPT-based tools for automation, documentation, or customer-facing deliverables
Proven success in supporting complex sales cycles, managing multiple priorities, and collaborating cross-functionally
Demonstrated ability to teach, mentor, and contribute to team enablement programs
Curiosity-driven and comfortable learning new technologies independently

Job Responsibility

Deliver world-class technical presentations, demos, and proof-of-concepts that communicate LogicMonitor’s business value and technical differentiation
Act as a trusted advisor to Sales, Product, and Customer Success: ensuring technical validation aligns with customer outcomes
Contribute to technical enablement content, including demo scripts, dashboards, and AI-augmented workflows
Mentor and coach Associate and core SEs, guiding them through discovery calls, POCs, and solution design
Model adoption of AI and GPT tools across the SE workflow — leveraging them for proposal writing, data analysis, dashboard creation, and customer storytelling
Document and share GPT prompt libraries and automation examples to help others become more efficient and creative
Collaborate with the Principal SE “Round Table” to standardize and scale technical excellence across regions
Participate in internal training, enablement, and cross-functional initiatives with Product and Enablement
Analyze customer and deal patterns, using AI-driven insights to refine discovery and demo strategy
Embody LM’s culture of mentorship, curiosity, and continuous learning — always leaving the team stronger than before each engagement

Contract Tier 2 Helpdesk Analyst

Robert Half

Location:
United States , Nashville

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 01, 2026

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