This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Randstad Construction & Property are currently recruiting for a Contract Support/Facilities Administrator to join our client's newly formed team on a new, exciting contract they have just secured. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. The successful candidate will be the first point of contact for customers calling into the Helpdesk.This role will be based on site at the client's premises at Stansted.The main working hours for this role will be between 8:00am - 5:00pm.
Job Responsibility:
Main point of contact for subcontractors, managing their processes and prompting updates
Raising purchase orders for subcontractors
Closing off jobs for engineers
Raising of reactive & PPM work orders
Managing complaints and escalations effectively
Keep WIP levels on contracts to a minimum to ensure timely completion of work orders
Assist with reporting on jobs logged, completed and outstanding
Collating figures for monthly KPI reporting
Completion of engineers timesheets
Filing, scanning and tracking of engineers paperwork
Log engineers overtime and holidays for weekly reporting to management
Provide general administrative support
Requirements:
Strong administration and customer service skills
Experience working in a Facilities Management environment with CAFM systems (desired but not essential)
Knowledge of Microsoft Office packages
Strong planning and organisational skills, with attention to detail
Nice to have:
Experience working in a Facilities Management environment with CAFM systems