Contract Support

• Support Service Managers with the preparation of quotations and service-related documentation
• Upload and manage engineer reports on the job management system (simPRO)
• Raise purchase orders and work orders for subcontractors and materials
• Assist the Accounts team with weekly invoicing and financial reporting
• Produce regular operational and performance reports for management
• Support scheduling, logging, and closing of jobs within the CAFM system
• Provide cover for other Contract Support team members across the London region
• Act as a point of contact for clients, handling queries and booking works via email and phone
• Support compliance tracking and system administration tasks
• Ensure accurate and timely data entry across all systems

• Experience in an administrative, contract support, or facilities support role
• Strong IT skills (simPRO experience highly desirable)
• Confident user of Microsoft Office / Google Workspace
• Highly organised with strong attention to detail
• Ability to prioritise and manage multiple tasks
• Strong communication and customer service skills
• Self-motivated and able to work independently and within a team
• Comfortable working across multiple stakeholders and fast-moving priorities

simPRO experience

• Remote/hybrid working with occasional travel to London offices or sites
• Travel expenses covered when required
• Collaborative team environment with support from wider FM and service teams