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Contract Support Officer

United Kingdom, London 13.85 GBP / Hour · Job Posted January 24, 2026
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Job Description

To work as a Contract Support Officer, providing a high level of customer service. Act as the first point of contact for all staff and visitors entering the premises. Liaise with the client and/or building tenants where applicable. Working alongside fellow Unitrust Colleagues. Ensuring the protection of persons and property and thereby the provision of a safe and secure environment.

Job Responsibility

  • Maintenance of good order on site
  • Protection of everyone against violent acts, abuse and accident
  • Protection of client’s property against loss, theft, damage and waste
  • Protection of private property
  • Prevent offences against the law
  • Ensure basic fire precautions are in place
  • Undertake internal and external patrols and inspections
  • Meet and greet visitors
  • Escalating security and maintenance issues
  • Production and administration of access pass cards
  • Monitor, escalate and respond to alarms
  • Management of Contractors
  • Completing permit to work forms
  • Carry out escort duties
  • Ensuring no unauthorised persons in prohibited areas
  • Maintaining accurate records
  • Manage ad-hoc projects
  • Monitoring and responding to CCTV and intruder alarms
  • Liaison with client maintenance team
  • Key Control and management
  • General security duties

Requirements

  • Security Industry Training Organisation basic qualification or equivalent experience
  • Excellent literacy and communication skills
  • Excellent verbal and written English
  • Good telephone manner
  • Computer literate (E-mail, Word and Excel)
  • Capable of using all security equipment necessary
  • Consistently smart appearance in uniform
  • Reliability, energetic, self-motivation
  • Ability to use own initiative and work without supervision
  • Ability to cope with multiple tasks in a calm professional manner
  • Excellent timekeeping
  • Tact and diplomacy to deal with people at all levels
  • Self-confidence and interest in self-development
  • Excellent level of physical fitness
  • Excellent record of attendance and timekeeping

Nice to have

First aid qualification

What we offer

  • Access to Virtual GP
  • Above industry standards Employee Assistance Programme
  • Group Life Assurance
  • Personal Pension
  • Cycle to Work Scheme
  • Tech Scheme
  • Company Sick Pay Scheme
  • Long Service Awards
  • Recognition Awards
  • Comprehensive Training
  • Discount Platform
  • Wellbeing Platform

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