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We currently have a full time vacancy for a Contract Support Assistant Manager based at Magna Park, Lutterworth - Hybrid office days to be discussed at Interview. Reporting to the Team Manager you will be trained to be a multi skilled leader.
Job Responsibility:
Check and approve Support claims
Investigate and report on queries in relation to supplier contract claim
Apply accurate and timely system updates to ensure accurate claims are made
Management of a small team, responsible for performance management and supervision
Manage day to day workload for your team by setting expectations through targets
Provide training for team and assist in all team tasks
Lead, motivate and coach team members, carrying out 121's and performance reviews
Communicate verbally and in writing with colleagues and suppliers
Requirements:
Experience within a similar role
Organised with the ability to plan your workload
Aptitude for figures
Good IT skills, especially using spreadsheets (Google/Excel)
Experience leading a team
At least C grade GCSE in English and Maths
Excellent customer service skills
Ability to generate relationships both locally and remotely
Highly motivated
Willing to help others
Ability to spot and flag issues
Self motivated
Good communication skills
Ability to work well under pressure on their own and as part of the team