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Saffron Housing Trust Logo Saffron Housing Trust · Office Administration

Contract Support Admin Assistant

United Kingdom, Long Stratton, Norwich, Norfolk 26754.00 GBP / Year · Job Posted July 08, 2026
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Job Description

We have an exciting opportunity for a Contract Support Admin Assistant to carry out the administration tasks associated within Saffron’s Strategic Asset Management team, which includes working within a number of areas including Surveying, Energy Performance and Property Improvements.

Job Responsibility

  • Being the first point of contact for enquiries from tenants, contractors and other organisations via telephone and email
  • Using our in-house computer operating system
  • Process invoices and liaise with managing budget holders
  • Raise job instructions for contractors
  • Checking appointment availability of the in-housework force and booking in jobs when required

Requirements

  • Good level of general education including GCSE English Language and Mathematics at grade 5 / C or above
  • possess excellent communication and interpersonal skills
  • well organised and methodical with excellent attention to detail
  • able to work as part of a team and also able to work independently
  • intuitive with IT and possess good IT skills to include Microsoft Word, Excel, Outlook and Teams
  • a genuine interest of working in a busy office environment dealing with customers and tenants
  • possess the following qualities: Friendly, Polite, Empathetic, Professional, Positive, Enthusiastic and Energetic

What we offer

  • Learning And Development covers the membership fee of one professional body relevant to your job role
  • excellent opportunities for training & courses
  • generous holiday entitlement
  • Holiday Trading
  • Volunteer and study days
  • Enhanced Family Leave
  • Access to our Employee Assistance Program
  • trained Mental Health First Aiders
  • wellbeing check-ins
  • Aviva Pension Scheme - choose your contribution and Saffron match up to 10%
  • Life Assurance cover
  • Bupa Private Medical Insurance
  • Medicash Cashback Plan
  • Cycle to work scheme
  • Tusker Car Scheme
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