This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Room Service Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The individual will provide an enjoyable, expertly served beverage and/or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. They anticipate and service guests’ needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials. Always just a telephone call away, around the clock, they will also perform duties to deliver an exceptional in-room dining experience and provides a wide selection of food and beverage options delivered to the comfort of guests’ rooms.
Job Responsibility:
Provide exceptional quality and service to guests
Provide an enjoyable, expertly served beverage and/or dining experience conforming to Four Seasons standards
Anticipate and service guests’ needs before being asked
Knowledgeable about all available menu options, beverage lists and daily specials
Deliver an exceptional in-room dining experience
Provide a wide selection of food and beverage options delivered to the comfort of guests’ rooms
Requirements:
Possesses an affinity for guest service
High level of wine and food knowledge
Smart Serve certification
Excellent personal presentation and interpersonal skills
Ability to perform to Four Seasons Standards and learn the Sequence of Service
Ability to lift up to 60lbs
Flexible schedule with the ability to work all shifts including overnights, weekends and holidays
Outgoing personality and a can-do approach to any request
1-2 years previous server experience in a fast paced food and beverage operation
Exceptional communication skills and command of English language
Legal work authorization in Canada
Nice to have:
Additional language a definite asset for career growth
What we offer:
Paid time off, including vacation and floating days
Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
Complimentary meal per shift in employee dining room, OASIS
Complimentary dry cleaning of uniforms
Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
Monthly Employee Recognition celebrations and Bi-Annual Employee Parties