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Contract & Representation Administrator

https://www.metlengroup.com Logo

Metlen Group

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Location:
Greece , Paiania

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Maternity Cover - 1 year contract. Joining the Operations Team part of the M Energy Customer Solution Division. Responsible for processing and managing customer Electricity and Gas Supply Contracts, ensuring accurate data in the CRM system, and handling contract-related requests.

Job Responsibility:

  • Processing and managing customer Electricity and Gas Supply Contracts
  • Ensuring accurate data in the CRM system
  • Handling contract-related requests
  • Reviewing and validating applications with incomplete supporting documents
  • Registering and updating customer data in the CRM database
  • Conducting credit checks and logging results
  • Canceling supply contracts
  • Managing requests related to the representation of Electricity and Gas meters
  • Handling departmental email communications
  • Confirming and archiving contracts in both electronic and physical formats
  • Ensuring customer excellence for B2B and B2C contracts
  • Collaborating with regulatory bodies such as DEDDHE, RΑΑΕΥ, and DAPEEP on process operations

Requirements:

  • Bachelor’s or Diploma degree in Finance, Economics, or Mathematics
  • 2+ years of experience in retail operations
  • Good command of the English language
  • Knowledge of billing systems (IEBS, Galaxy, SAP) will be consider as an asset
  • Strong communication and interpersonal skills
  • Excellent organization and planning abilities
  • Strong collaboration skills
  • Attention to detail
  • Effective time management
  • Critical thinking skills

Nice to have:

Knowledge of billing systems (IEBS, Galaxy, SAP)

What we offer:
  • Competitive remuneration package
  • Ticket Restaurant Card
  • Group Health Insurance program
  • Protergia discount on electricity and natural gas bill
  • Pension Plan

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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