Contract & Representation Administrator, Metlen Group

Contract & Representation Administrator

Metlen Group

Location:
Greece, Paiania

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are currently looking for Contract & Representation Administrator to join our Operations Team part of our M Energy Customer Solution Division in our Paiania Offices. By joining this role, you will be responsible for processing and managing customer Electricity and Gas Supply Contracts, ensuring accurate data in the CRM system, and handling contract-related requests.

Job Responsibility:

Processing and managing Electricity and Gas Supply Contracts, including physical documents
Reviewing and validating applications with incomplete supporting documents, providing guidance on registration issues
Registering and updating customer data in the CRM database
Ensuring the accuracy of customer data entries in the CRM system
Conducting credit checks and logging results
Canceling supply contracts based on customer or partner requests
Managing requests related to the representation of Electricity and Gas meters
Handling departmental email communications with involved teams
Confirming and archiving contracts in both electronic and physical formats
Ensuring customer excellence for B2B and B2C contracts
Collaborating with regulatory bodies such as DEDDHE, RΑΑΕΥ, and DAPEEP on process operations

Requirements:

Bachelor’s or Diploma degree in Finance, Economics, or Mathematics
At least 2 years of experience in retail operations
Good command of the English language
Knowledge of billing systems (IEBS, Galaxy, SAP) will be consider as an asset
Strong communication and interpersonal skills
Excellent organization and planning abilities
Strong collaboration skills
Attention to detail
Effective time management
Critical thinking skills

Nice to have:

Knowledge of billing systems (IEBS, Galaxy, SAP)

What we offer:

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance program
Protergia discount on electricity and natural gas bill
Pension Plan

Additional Information:

Job Posted:
June 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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