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As a Contract Program Manager at Blue State, you’ll lead website development and technical consulting projects from start to finish and help nonprofits and progressive organizations to reimagine how they engage audiences through their websites and digital marketing platforms. You’ll manage stakeholder relationships and work closely with our Tech, Strategy, Design, and Analytics teams to conduct user research, identify product requirements, create sprint plans, and test and iterate on deliverables for Blue State’s unique portfolio of clients. A Program Manager at Blue State is a generalist who creates connections between stakeholders, strategists, designers, engineers, analysts, and content producers
Job Responsibility:
Manage budgets and timelines for website redesigns and other digital projects
Distill clients’ goals and priorities through interviews, workshops, analytics, platform audits, and other forms of research
Write and maintain requirements, ensuring that all functionality, user flows, and edge cases are understood by stakeholders
Minimize exposure to risk on a project by identifying potential scope creep and working with internal teams and client stakeholders to mitigate this risk
Help create sprint plans and release schedules
Develop testing and measurement plans in coordination with strategists and analysts
Manage multiple website build projects simultaneously and understand project priorities in the context of agency and client expectations
Manage stakeholder feedback, evaluating all proposed features against the product scope and ensuring that bugs are reported and prioritized correctly
Support the greater Business Development team with the scoping of new client product engagements
Manage operational aspects of projects, including communication of client needs to team and vice versa as well as resourcing and financial health tracking
Lead project status meetings and updates with internal teams and clients
Use AI to accelerate your work such as writing requirements or organizing inputs
Requirements:
3+ years of experience in program management or similar roles such as product management or technical project management
Experience with CMS-driven websites, such as those built on WordPress
Familiarity with and interest in marketing platforms, including CRMs, and data and personalization technology used by organizations to engage and mobilize their supporters
Willingness to wear multiple hats and get into the weeds in order to reach a milestone
Ability to use wireframes to communicate recommendations to design teams
Cognizance of the overall AI landscape and the ability to evaluate AI outputs critically
Excellent communication skills. Ability to interact with engineers, designers, and business stakeholders alike
Strong collaborator and relationship builder
Empathy, positivity, respect, and the ability to be a role model at Blue State