Contract Operations Analyst II

• Maintains supplier relationships and is responsible for resolving contract price issues and performing root cause analysis.
• Acts as a key contact for internal teams, GPO, and manufacturers to ensure positive customer relationships for contract agreements. Attends external calls as needed.
• Validates contract updates and makes appropriate contract database system changes in SAP.
• Maintains exception reports and analyzes pricing and membership information.
• Performs analysis of contract discrepancies
• identifies the source of the issue and decides the appropriate action needed to resolve the issue
• complex issues may require the coordination of several internal departments and representatives from the supplier.
• Partner with account managers/sales coordinators to review contract issues and resolve potential concerns.
• Work with cross-functional business units to troubleshoot discrepancies and update membership and pricing information.
• Receives, identifies, and resolves discrepancies associated with assigned supplier contract issues.
• Attend customer contracts onboarding meetings and provide reporting as needed.
• Act as a team player and be willing to provide additional support as needed by leadership.
• Initiate and drive process improvement opportunities to drive cost effectiveness and efficiency.
• Supporting pharmaceutical contract industry policies related to 340B, Contract Pharmacy, and Orphan Drug regulations.

• Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program
• normally requires a minimum of two (2) to three (3) years of related experience.
• Working knowledge of contracts administration
• Ability to communicate effectively both orally and in writing
• Ability to work well in a team environment
• Strong organizational skills
• attention to detail
• Strong analytical skills
• ability to analyze data/situations quickly
• Strong interpersonal skills
• Strong problem solving skills
• ability to work through difficult tasks
• Ability to perform tasks with a high degree of accuracy
• thorough
• Capable of making sound decisions to achieve goals
• Resourceful in pursuing or recommending new ideas and/or procedures
• Ability to implement processes resulting in satisfactory audit practices
• Proficiency with Microsoft Excel, Word and Outlook
• Expertise in handling large data sets

Technical proficiency in Salesforce and SAP systems is preferred.

• medical
• dental
• vision care
• comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• support for working families
• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave
• training programs
• professional development resources
• opportunities to participate in mentorship programs
• employee resource groups
• volunteer activities