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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Recruits providers as needed to ensure network adequacy and achievement of network expansion goals
Negotiates contracts with health care providers using pre-determined internal guidelines and financial standards
Uses various sources of competitive intel to negotiate best in market discounts
Develops rate proposals and performs financial analyses to ensure that results are within pre-determined targets
Negotiates contract language in accordance with Aetna standards, engaging other departments as needed for review and approval of contract terms outside the standards
Responsible for building contracts and amendments in contract management system in accordance with Aetna established guidelines, obtaining signatures, monitoring their progress post-signature, and verifying their accuracy post-release
Manages contract performance and works with various internal departments to address questions, issues, and activities related to execution, loading, and ongoing maintenance of provider contracts
Supports the negotiation and implementation of value-based contract relationships in support of business strategies
Manages relationships with key providers and ensures resolution of escalated issues related, but not limited to, claims payment, contract interpretation and parameters, or accuracy of provider contract or demographic information
Negotiates settlements as needed
Responsible for identifying and making recommendations to manage cost issues and supporting cost saving initiatives
Requirements:
3+ years of experience negotiating contracts with ancillary providers, facilities, physician groups, and IPAs, including contract language, development and analysis of rate proposals, identifying operational and financial improvement opportunities, and collection and analysis of competitive data and key financial metrics
Understanding of common contract provisions, provider reimbursement methodologies and terms, and industry standard payment policies and practices
Understanding of provider financial issues, regulatory requirements, and competitor strategies
Demonstrates high proficiency with Microsoft Office suite applications (e.g., Outlook, Word, Excel, etc.)
Detail-oriented with strong communication, analytical and negotiation skills
Able to manage expectations and maintain strong relationships, both internally and externally
Ability to build collaborative relationships with providers and work cross-functionally to resolve complex provider contract issues
Highly organized and able to successfully manage and prioritize multiple negotiations, issues, and other tasks to ensure completion and meet deadlines
Bachelor’s Degree or equivalent combination of education and professional work experience
Nice to have:
Strong problem resolution and decision-making skills
Experience negotiating and/or managing value-based contracts brings added value
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching